Dark Web Monitoring: Are Your Business Credentials Already For Sale?
Here is a fact that should concern every Australian business owner: the credentials used to access your email, accounting software, and business banking may already be sitting on dark web marketplaces, available for purchase by anyone willing to pay. The ACSC sent 9,587 credential exposure notifications to approximately 220 organisations in less than eight months in 2024-25. These were cases where they could prove credentials were already compromised — the true number of exposed businesses is far higher. The challenge is that most businesses have no idea their credentials are exposed until an attacker uses them. By then, the damage is already underway. This is where dark web monitoring becomes not a luxury but a foundational security control for every Australian SMB. How Your Credentials End Up on the Dark Web The path from your business systems to dark web marketplaces is unfortunately well-worn. It starts somewhere you may not even be thinking about. Step 1: A breach happens somewhere you use your email address. This might be a previous employer, a conference registration site, a retail platform, or any number of services that have suffered data breaches. LinkedIn, Ticketmaster, Adobe — major breaches expose billions of credentials. Step 2: Your credentials are harvested and sold. Data from breaches is aggregated, packaged, and sold on dark web marketplaces. Criminals buy massive credential databases and run them through automation tools to identify working logins. Step 3: Information stealer malware compounds the problem. Beyond large data breaches, info stealer malware — distributed through phishing emails, malicious downloads, and fake software — actively harvests credentials directly from infected devices. It captures passwords stored in browsers, session tokens, and financial data before transmitting everything to criminal infrastructure. In 2024-25, the ACSC documented a case where a utility company employee’s personal device was infected with info stealer malware. Work credentials stored in the employee’s personal Google account were extracted and used to attempt access to corporate systems. The only thing that prevented a breach was MFA. The Information Stealer Ecosystem: A Silent Threat to Australian Businesses Information stealers are now offered as Malware-as-a-Service (MaaS) on criminal marketplaces, making them accessible to entry-level cybercriminals. Common variants target: Usernames and passwords from all browsers Session cookies (bypassing MFA in some cases) Cryptocurrency wallet data Financial application credentials Corporate VPN credentials Microsoft 365 and Google Workspace tokens The most alarming aspect of info stealers is that they operate silently. An infected device shows no obvious symptoms. The theft happens invisibly, and the stolen data may sit on criminal infrastructure for months before being used or sold. What Dark Web Monitoring Actually Does Effective dark web monitoring continuously scans criminal infrastructure so you know about exposure before attackers act on it. This includes: Criminal forums and marketplaces where stolen credentials are bought and sold Paste sites where hackers publicly dump breach data Telegram channels used for distributing stolen data Dark web leak sites operated by ransomware groups Breach databases being compiled and traded When your email domain or specific credentials appear in any of these sources, you receive an alert. This gives you a critical window to: Force password resets before credentials are used Identify which employees or systems are exposed Determine whether MFA is in place to block potential use Investigate whether devices may be infected with info stealers The ACSC’s Operation Aquila, a joint operation with the AFP, specifically pursues cybercriminals who use information stealer capabilities against Australians. But government pursuit of criminals is a lagging response. Your best defence is knowing your credentials are exposed before someone acts on them. What to Do When Credentials Are Found on the Dark Web Immediate actions: Force a password reset for all affected accounts Check those accounts for unusual login history or activity Verify MFA is enabled and active on all affected accounts Scan affected devices for info stealer malware Rotate credentials for any systems the affected user had access to Review recent financial transactions for signs of fraudulent activity Systemic actions: Implement regular password rotation policies Deploy MFA across all business systems without exception Review your browser password manager policies — avoid storing corporate credentials in personal browser accounts Educate staff on the info stealer threat and safe browsing practices The ASD’s Cyber Hygiene Improvement Program The ACSC’s Cyber Hygiene Improvement Programs (CHIPs) scan Australian organisations’ internet-facing infrastructure and alert them to vulnerabilities — including exposed credentials. In FY2024-25, CHIPs performed 478 high-priority operational assessments, distributed over 14,400 reports to 3,900 organisations, and sent 11,000 notifications about indicators of compromise. This represents the government side of the equation. Commercial dark web monitoring provides the private sector complement: continuous, real-time surveillance of criminal infrastructure for your specific credentials and domain. Your Business Credentials May Already Be For Sale. Find Out Now, Before Someone Buys Them. Netlogyx provides ongoing dark web monitoring as part of our managed security services, giving you visibility into your credential exposure and the ability to act before attackers do. Conduct an initial dark web scan for your business domain Review your credential exposure across historical breaches Implement ongoing monitoring with real-time alerting Frequently Asked Questions Q: How quickly can stolen credentials be used after a breach? A: Very quickly. Research shows that credentials stolen in large breaches can be tested against other platforms within hours. Info stealer data is often sold within days of collection. The window between exposure and exploitation can be extremely short, which is why real-time monitoring matters. Q: Does changing my password after a breach notification protect me? A: For password-based access, yes. However, if an info stealer harvested session cookies, attackers may have session tokens that bypass MFA and allow access without a password. This is why credential exposure alerts should trigger a comprehensive review, not just a password reset. Q: Our company is small and not well-known. Why would anyone target our credentials? A: Dark web credential markets do not distinguish by business size. Your credentials are valuable because they grant access to business banking, accounting software, client
Read MoreCrowdStrike Protection Suite: Complete, Spotlight and Discover for Australian SMBs
The CrowdStrike Protection Suite is now available through Netlogyx — and it is the most complete security bundle we have ever offered Australian SMBs. Most businesses are running endpoint security that detects threats after they land, but has no idea what vulnerabilities are sitting open on every device or what unknown hardware and software is quietly operating on the network. The CrowdStrike Protection Suite changes that entirely, combining Falcon Complete, Falcon Spotlight, and Falcon Discover into a single managed solution that detects threats, closes vulnerabilities, and gives you total visibility across your entire environment. This is not just endpoint protection. This is proactive, enterprise-grade security coverage built for Australian SMBs who are serious about not becoming a statistic. Why the CrowdStrike Ultimate Protection Suite Exists The 2025 threat landscape has made one thing crystal clear: detection alone is not enough. The CrowdStrike 2025 Global Threat Report found the average attacker breakout time — the time between initial access and lateral movement — has dropped to just 48 minutes, with the fastest recorded at a terrifying 51 seconds. By the time a traditional security tool raises an alert, attackers are already inside your systems. The three modules in this bundle address the three most critical gaps in most SMB security stacks: Together, they form a security posture that is proactive, not reactive — and that is the difference between stopping a breach and cleaning one up. Module 1: CrowdStrike Falcon Complete — 24/7 Managed Detection and Response Falcon Complete is CrowdStrike’s fully managed detection and response (MDR) service. It combines the power of the Falcon platform with a dedicated team of elite security experts who monitor your environment around the clock, investigate every alert, and actively remediate threats — often before you even know anything happened. For Australian SMBs, this is transformative. You get the equivalent of a world-class Security Operations Centre working for your business 24 hours a day, 7 days a week, without the cost of building one in-house. What Falcon Complete delivers: The CrowdStrike 2025 Global Threat Report confirmed that 79% of detections in 2024 were malware-free — meaning attackers used legitimate tools and credentials rather than traditional malware. Signature-based antivirus cannot catch these attacks. Falcon Complete can. 24/7 Monitoring and Maintenance for Gold Coast and Brisbane Businesses Module 2: CrowdStrike Falcon Spotlight — Real-Time Vulnerability Management Falcon Spotlight provides continuous, real-time vulnerability assessment across every endpoint in your environment — without the need for additional scanning tools or separate agents. It runs natively within the CrowdStrike Falcon platform, using the same lightweight sensor already installed on your devices. In 2024, 52% of all vulnerabilities observed by CrowdStrike were linked to initial access — meaning attackers are exploiting unpatched systems to get inside. Falcon Spotlight gives you a live picture of exactly which devices are exposed and which vulnerabilities are most critical to fix first. What Falcon Spotlight delivers: For businesses working toward Essential Eight Maturity Level 2, Falcon Spotlight directly supports the Patch Applications and Patch Operating Systems controls — two of the most commonly failed requirements for Australian SMBs. Vulnerability Management Services for Australian SMBs Module 3: CrowdStrike Falcon Discover — Complete IT Hygiene and Asset Visibility Falcon Discover identifies every device, account, and application operating in your environment — including the ones you did not know were there. Unauthorised devices, shadow IT applications, dormant user accounts, and unmanaged systems are all common entry points for attackers. Falcon Discover eliminates these blind spots entirely. In 2024, valid account abuse accounted for 35% of all cloud incidents. Attackers are using real credentials on real accounts — often ones that should have been disabled months ago. Falcon Discover gives you the visibility to find and close these gaps before they are exploited. What Falcon Discover delivers: You cannot protect what you cannot see. Falcon Discover gives your team the complete picture — so nothing operates in your environment without your knowledge. IT and Cyber Security Services for Australian Businesses – Netlogyx Why This Bundle Changes Everything for Australian SMBs Each of these modules is powerful on its own. Together, they create a security flywheel: The CrowdStrike Ultimate Protection Suite: How the Three Modules Work Together ● Falcon Discover maps your entire environment so you know exactly what you are protecting ● Falcon Spotlight identifies the vulnerabilities on every device before attackers find them first ● Falcon Complete monitors your environment 24/7 and stops threats in real time before they cause damage The result: complete visibility, proactive vulnerability management, and 24/7 expert-led protection — all delivered through a single lightweight agent, managed by Netlogyx as your trusted security partner. This bundle is specifically suited to Australian businesses in legal, accounting, financial services, healthcare, construction, and professional services — industries that hold sensitive client data and face the highest regulatory exposure under the Privacy Act and NDB scheme. How the CrowdStrike Ultimate Protection Suite Supports Essential Eight Compliance The ASD Essential Eight is the benchmark cybersecurity framework for Australian businesses. This bundle directly addresses multiple Essential Eight controls: Essential Eight Control CrowdStrike Module Patch Applications Falcon Spotlight — real-time vulnerability identification and prioritisation Patch Operating Systems Falcon Spotlight — continuous OS vulnerability scanning Restrict Administrative Privileges Falcon Discover — identifies unauthorised accounts and privilege escalation risks Multi-Factor Authentication Falcon Complete — monitors for MFA bypass and credential-based attacks Regular Backups Falcon Complete — detects ransomware activity before backup destruction The CrowdStrike Ultimate Protection Suite Is Now Available Through Netlogyx. This is enterprise-grade security — delivered as a managed service, sized for Australian SMBs, and backed by the world’s most advanced cybersecurity platform. Netlogyx handles the deployment, management, and monitoring so your team can focus on running your business. Frequently Asked Questions Q: Is the CrowdStrike Ultimate Protection Suite suitable for small businesses?A: Yes. CrowdStrike’s Falcon platform is built to scale from small businesses to global enterprises. Netlogyx manages the deployment and ongoing operation, meaning you get enterprise-grade protection without needing an in-house security team. The bundle is specifically designed to give SMBs the same level of protection that large organisations rely on. Q: How is this different from standard antivirus or basic EDR?A:
Read MoreRansomware Hits 130+ Australian Businesses in 2025: Is Your SMB Next?
A cybercrime is reported in Australia every six minutes. That statistic alone should stop every business owner in their tracks — but the ransomware numbers are even more alarming. In 2025, Australia ranked 8th globally for ransomware victims, with 130 confirmed organisations hit, up 27% from the previous year. More critically, 78% of those victims were small or medium businesses — not large corporations with deep pockets and security teams. If you are running a business in Australia right now, ransomware is not a hypothetical risk. It is an active, escalating threat with a 67% surge in attacks recorded in 2025 alone. What Modern Ransomware Actually Looks Like in 2025 The ransomware of 2025 is fundamentally different from the file-encryption attacks that defined the category five years ago. Today’s attacks follow a six-stage lifecycle that typically unfolds over weeks or months before you see a single ransom note. Stage 1: Initial AccessThe three most common entry points in 2025 are: All three are preventable. None require a massive budget to fix. Stage 2: Persistence and Privilege EscalationOnce inside, attackers establish persistence quietly. The average dwell time in 2025 was 82 days — nearly three months of invisible access before detection. Stage 3: Lateral MovementAttackers map your network, identify backup systems, locate financial data, and harvest additional credentials. A flat, unsegmented network means one compromised device can reach everything. Stage 4: Data ExfiltrationBefore any encryption happens, 87% of 2025 ransomware attacks stole data. This enables double extortion: even if you restore from backup, attackers threaten to publish your client data, employee records, and financial information publicly. Stage 5: Ransomware DeploymentThe encryption payload is deployed after backup systems are targeted and deleted first. This is intentional. It is designed to maximise your leverage at the worst possible moment. Stage 6: Ransom DemandYou now have hours to make life-altering decisions under maximum psychological pressure. The median ransom paid by Australian SMBs in 2025 was $54,000. The Industries Being Targeted in Australia Right Now According to the CyberCX DFIR Threat Report 2025-26, financial and insurance services became the most impacted sector in Australia, accounting for almost one in five incidents. Healthcare experienced a doubling of ransomware incidents compared to the previous year. Construction, professional services, and legal and accounting firms were specifically targeted by groups including INC Ransom, Qilin, Lynx, and Akira — five groups responsible for 45% of all ransomware attacks in the Oceania region. No industry is exempt. From a Sydney law firm losing 600GB of case files to a Brisbane steel subcontractor having 17GB of data stolen, the pattern is consistent: attackers target businesses that hold valuable data and lack enterprise-grade defences. The ASD Essential Eight: Your Non-Negotiable Foundation The Australian Signals Directorate’s Essential Eight framework maps directly to ransomware prevention. Every control addresses a specific attack vector: Essential Eight Control Ransomware Vector Blocked Application control Prevents payload execution Patch applications Closes initial access vulnerabilities Configure Office macros Blocks macro-based delivery MFA Eliminates credential-based access Regular backups Enables recovery without paying Restrict admin privileges Limits lateral movement Patch operating systems Closes additional entry points User application hardening Reduces endpoint attack surface Organisations at Maturity Level 2 are significantly more resilient. Organisations at Level 3 are highly resistant to all but nation-state actors. The 3-2-1 Backup Rule: Your Last Line of Defence The most important word in backup strategy is offline. Ransomware specifically targets and destroys reachable backups. If your backup is connected to your network or mapped as a drive, it will be encrypted alongside your primary data. The 3-2-1 rule: Businesses with tested offline backups do not need to pay the ransom. They restore. Every dollar invested in backup resilience removes paying the ransom as a decision you ever need to make. Don’t wait until you receive a ransom note to think about this. Netlogyx conducts ransomware readiness reviews for Australian SMBs, covering your current Essential Eight alignment, backup integrity, endpoint protection, and incident response capability. We find your gaps before attackers do. Frequently Asked Questions Q: If I have good backups, do I still need to worry about ransomware?A: Yes. In 2025, 87% of ransomware attacks involved data theft before encryption. Even businesses that could restore from backup were still threatened with public release of stolen data. Backups protect you from paying the ransom. They do not protect against the extortion of your client data. Q: How much does a ransomware attack actually cost an Australian SMB?A: The median ransom payment was $54,000 in 2025. Average recovery costs for medium businesses reached $97,000 per incident. But the true cost, including downtime averaging 24 days, legal fees, notification costs, and reputational damage, frequently exceeds these figures several times over. Q: Should I pay the ransom if my business is hit?A: Only 13% of victims who pay receive all their data back. 69% are attacked again. The Australian Government mandates reporting any ransomware payment to the ASD within 72 hours for businesses with turnover over $3 million. The best strategy is prevention and tested offline backups — removing the decision entirely. The 130 confirmed Australian ransomware victims in 2025 are the ones we know about. The actual number is significantly higher. The ACSC estimates the vast majority of cybercrime goes unreported. Your business is operating in an environment where these attacks are happening every week. The question is not whether ransomware will target your industry — it is whether your defences will hold when it does. (We are not looking to replace your current provider, just offering an alternative perspective) Written by the Netlogyx Technology Specialists Team Sources & References
Read MoreAustralia’s Superannuation Funds Under Fire: What SMBs Must Learn from the 2025 Credential Stuffing Attack
In early April 2025, Australian retirement savers woke up to a nightmare. Over 20,000 superannuation accounts across AustralianSuper, REST, Hostplus, Australian Retirement Trust, and Insignia Financial were compromised in a wave of credential stuffing attacks. Four AustralianSuper members lost a combined $500,000. One Queensland woman aged 74 had $406,000 drained from her retirement account overnight. If cybercriminals can breach institutions managing hundreds of billions of dollars, the message for Australian small and medium businesses is crystal clear: no one is immune. What Actually Happened in the Super Fund Attack? Credential stuffing is not sophisticated hacking. Attackers simply obtained lists of stolen usernames and passwords from previous data breaches, then used automated tools to try those same credentials against super fund login portals. People who reused passwords across multiple platforms became the victims. This is the critical point for SMB owners. The technique used against institutions managing $4.2 trillion in retirement savings is the same technique being used against your email systems, accounting platforms, and cloud services every day. The attack chain was simple: Why SMBs Are Even More Vulnerable Superannuation funds, despite their gaps, had security teams, incident response protocols, and regulatory oversight. Most Australian SMBs have none of these safeguards. According to the ASD Annual Cyber Threat Report 2024-25, SME owners experienced significantly higher rates of cybercrime than other business types, with an average cost of $56,600 per incident for small businesses, up 14% from the previous year. If your team is using the same password for Microsoft 365, your CRM, your accounting software, and their personal email — you are one data breach away from this exact scenario playing out in your business. The Five Steps Every SMB Must Take Now 1. Deploy Multi-Factor Authentication (MFA) on everythingThe super fund attack succeeded partly because MFA was not mandatory across all platforms. If your team can log in to business systems using only a username and password, you have a critical gap. Phishing-resistant MFA, such as authenticator apps or hardware keys, should be non-negotiable. 2. Audit your credential exposureDark web monitoring services can alert you when your business credentials appear in breach databases. By the time attackers are attempting logins, the credentials are often months old. Proactive monitoring gives you time to act before the attack begins. 3. Enforce unique passwords across all systemsPassword reuse is the entire mechanism that makes credential stuffing possible. Deploy a business password manager and enforce strong, unique credentials for every system. This single step eliminates the primary vector used in the super fund attacks. 4. Implement access controls and least privilegeNot every staff member needs access to every system. Restricting access limits the blast radius if a credential is compromised. A compromised account with limited privileges causes significantly less damage. 5. Have an incident response planWhen AustralianSuper detected the attack, they locked accounts and notified members within hours. Most SMBs would have no structured response. A documented plan, tested annually, dramatically reduces the damage from any breach. Ready to find out if your business credentials are already exposed? Netlogyx offers a no-obligation cybersecurity consultation where we check your dark web exposure, review your access controls, and identify your highest-risk gaps before an attacker does. Frequently Asked Questions Q: What is credential stuffing and how is it different from hacking?A: Credential stuffing does not involve breaking into a system. Attackers use usernames and passwords already stolen from other breaches and test them at scale against new platforms. It works because people reuse passwords. It requires no special hacking skill — just automation and purchased data. Q: How do I know if my business credentials have been exposed?A: Dark web monitoring services continuously scan criminal marketplaces and breach databases for your domain and email addresses. A managed IT provider like Netlogyx can set this up as part of your security stack and alert you immediately when your credentials appear. Q: Is MFA enough to prevent credential stuffing?A: Yes, in almost all cases. Even if an attacker has your correct username and password, they cannot pass the MFA challenge without physical access to your authenticator device. Phishing-resistant MFA stops credential stuffing almost completely. The super fund attack was a national wake-up call. The same tools and techniques used to steal retirement savings are targeting Australian SMBs every day. The difference is that large institutions, despite their flaws, had teams and systems in place to detect and respond. Most small businesses do not – yet. Netlogyx Technology Specialists works with businesses across Brisbane, the Gold Coast, and Southeast Queensland to close exactly these gaps. We build cybersecurity that fits your business, not your IT provider’s product catalogue. (We are not looking to replace your current provider, just offering an alternative perspective) Written by the Netlogyx Technology Specialists Team Sources & References
Read MoreNew Cyberattack Targeting Microsoft Teams Users: What Your Business Needs to Know
Businesses relying on Microsoft 365 are facing a new and highly deceptive cyber threat. Unlike traditional phishing emails, this attack combines multiple tactics – spam, impersonation, and malware – to gain access to user accounts and systems. Because tools like Microsoft Teams and Outlook are used daily across organisations, this attack is particularly dangerous—it blends seamlessly into normal business operations. How the Attack Unfolds The attack is designed to feel routine, even helpful. It typically begins with a sudden influx of spam emails into your inbox. Shortly after, a message appears in Microsoft Teams from someone claiming to be from IT support or the helpdesk. They offer assistance and provide a link to what appears to be a legitimate Mailbox Repair Tool. At first glance, everything looks normal. The login page resembles Microsoft’s interface, and the process feels familiar. However, the system is designed to reject your password initially – creating the illusion of a typical login issue. While you attempt to log in again, your credentials are silently captured. At the same time, malicious files may begin installing in the background. By the time a “success” message appears, attackers may already have access to your account and device. What’s Happening Behind the Scenes This campaign uses a malware toolkit known as “Snow”, designed to remain hidden while establishing long-term access. Once installed, it can: Because it mimics normal system behaviour, detection can be difficult without proper security controls. Why This Attack Is So Effective What makes this threat particularly dangerous is its realism. It doesn’t rely on poorly written emails or obvious scams. Instead, it: For busy teams, it’s easy to assume the request is legitimate – especially when it appears to solve a problem. How Your Business Can Stay Protected The good news is that this attack can be stopped with the right awareness and safeguards. 1. Verify IT CommunicationsAlways confirm unexpected support messages through known internal channels. 2. Avoid “Quick Fix” LinksBe cautious of links claiming to resolve urgent issues, particularly those received via chat. 3. Use Trusted Login Pages OnlyEnsure all logins occur through official Microsoft domains. 4. Enable Multi-Factor Authentication (MFA)MFA significantly reduces the risk of unauthorised access – even if credentials are compromised. 5. Report Suspicious Activity ImmediatelyEarly reporting can prevent a single incident from becoming a wider breach. 6. Train Your TeamUser awareness remains one of the strongest lines of defence. The Bottom Line This is not just another phishing attempt – it’s a sophisticated attack designed to exploit trust in everyday business tools. For organisations using Microsoft 365, vigilance is critical. If something feels unusual, it’s always better to pause and verify before taking action. Need Help Securing Your Business? At Netlogyx Technology Specialists, we help businesses stay ahead of evolving cyber threats with proactive security solutions and expert guidance. Book a Complimentary Discovery Session Today (we are not looking to replace your current provider, just offering an alternative perspective) If you’d like a review of your current setup or want to ensure your team is protected against threats like this, get in touch with our team today. 🌐 www.netlogyxit.com.au📞 +617 5520 1211
Read MoreThe ACSC Essential Eight Explained: A Plain-English Guide for Australian Business Owners
If you’ve heard the term **ACSC Essential Eight** and nodded politely without being entirely sure what it means, you’re not alone. Most Australian business owners know they’re supposed to take cybersecurity seriously – but translating frameworks written by government agencies into practical action is another matter entirely. This guide cuts through the complexity and explains exactly what the Essential Eight is, why it matters for your business, and how to start working toward it in a way that’s manageable, not overwhelming. What Is the ACSC Essential Eight? The **ACSC Essential Eight** is a set of eight baseline cybersecurity mitigation strategies developed by the Australian Cyber Security Centre (ACSC). Originally designed for federal government agencies, it has become the de facto standard for cybersecurity baseline expectations across Australian businesses – particularly in regulated industries and increasingly as a requirement for cyber insurance coverage. The Essential Eight is not a checkbox compliance exercise. It is a prioritised, evidence-based set of controls that address the most common ways attackers compromise Australian systems. If your business implements all eight strategies to an appropriate maturity level, you eliminate the vast majority of real-world cyber threats. The Eight Strategies, Explained Simply 1. Application Control Only allow approved, authorised software to run on your devices. This prevents malware, ransomware, and unauthorised tools from executing – even if they somehow reach a device. Tools like **ThreatLocker** make this achievable for SMBs without enterprise IT teams. 2. Patch Applications Keep all business applications updated promptly. Unpatched software is one of the most common entry points for attackers. Aim for patches within 48 hours for internet-facing applications with known vulnerabilities. 3. Configure Microsoft Office Macro Settings Macros in Microsoft Office documents are a common malware delivery mechanism. Only allow macros from trusted, digitally signed sources. Most businesses have no legitimate need for unsigned macros. 4. User Application Hardening Configure web browsers and other user-facing applications to block web-based attacks. This includes disabling Flash (already done), Java in browsers, and web advertisements from untrusted sources. DNS filtering supports this layer significantly. 5. Restrict Administrative Privileges Admin accounts should be used only for administrative tasks – not for email, web browsing, or general work. This limits the damage an attacker can cause if they compromise a standard user account. 6. Patch Operating Systems Like patching applications, operating systems must be kept current. Unsupported operating systems (like Windows 7 or Windows Server 2012) represent unacceptable risk and should be replaced. 7. Multi-Factor Authentication (MFA) MFA is required for all users, particularly for remote access, privileged accounts, and cloud services. Microsoft’s own data shows MFA blocks over 99.9% of automated credential attacks. This is the single highest-impact control available. 8. Regular Backups Backups of important data should be automated, encrypted, stored offsite, and tested regularly. The backup must be isolated from the primary network to prevent ransomware from encrypting it. The Maturity Levels: Where Does Your Business Sit? The Essential Eight uses a **maturity model** with four levels: **Maturity Level Zero:** Weaknesses exist that increase the likelihood of compromise. Foundational controls are absent. **Maturity Level One:** The business is partially protected against opportunistic, low-sophistication attacks **Maturity Level Two:** The business is partially protected against more targeted, moderately sophisticated attackers **Maturity Level Three:** The business is well-protected against sophisticated, targeted adversaries For most Australian SMBs, the realistic and valuable target is **Maturity Level Two**. This level eliminates the vast majority of real-world threats without requiring the resources of a large enterprise. Why the Essential Eight Matters for Your Business Right Now The **ACSC Essential Eight** is increasingly referenced in contexts that directly affect SMBs: **Cyber Insurance** Insurers are increasingly requiring Essential Eight alignment as a condition of coverage – and using it to assess premiums and claim eligibility. A business that cannot demonstrate Essential Eight controls may find their claim reduced or denied after an incident. **Government and Enterprise Procurement** If your business supplies services to government agencies or large enterprises, Essential Eight alignment is increasingly a formal tender requirement. Getting ahead of this protects your revenue pipeline. **Regulatory Expectations** For businesses in regulated industries – financial services, healthcare, legal – regulators are increasingly using the Essential Eight as a benchmark for “reasonable security measures” under the Privacy Act and sector-specific obligations. Book a Complimentary Discovery Session Today (we are not looking to replace your current provider, just offering an alternative perspective) Where Does Your Business Sit on the Essential Eight Maturity Scale? At **Netlogyx Technology Specialists**, we conduct formal **ACSC Essential Eight** assessments for SMBs across the Gold Coast, Brisbane, and SE Queensland – mapping your current controls against the framework and building a prioritised, practical roadmap to improvement. Our Essential Eight service includes: – Formal maturity assessment across all eight control areas – Gap analysis with prioritised remediation recommendations – Implementation of controls using enterprise-grade tools (ThreatLocker, SentinelOne, Rapid7, and more) – Ongoing monitoring and quarterly maturity reviews – Documentation suitable for cyber insurance, regulatory review, and enterprise procurement Book a Complimentary Discovery Session Today (we are not looking to replace your current provider, just offering an alternative perspective) Frequently Asked Questions **Q: Is the Essential Eight mandatory for Australian businesses?** A: It is mandatory for non-corporate Commonwealth entities (federal government agencies). For private businesses, it is not currently mandated by law – however, it is increasingly referenced by regulators, insurers, and enterprise procurement processes as an expected baseline. Businesses that proactively adopt the Essential Eight are better positioned for compliance, insurance, and competitive procurement. **Q: How long does it take to reach Essential Eight Maturity Level Two?** A: For most SMBs starting from a low baseline, reaching Maturity Level Two across all eight controls typically takes between three and twelve months, depending on the complexity of the environment and the pace of implementation. Working with an experienced MSP significantly accelerates this timeline and ensures controls are implemented correctly the first time. **Q: Can a small business with limited IT budget realistically achieve Essential Eight compliance?** A: Yes – and the investment
Read MoreBusiness Email Compromise: The $80,000 Fraud Most Australian SMBs Don’t See Coming
An email lands in your accounts payable inbox. It’s from your regular supplier, requesting a bank account update for future payments. The email looks exactly right – the sender’s name, the logo, the tone. Your team updates the details and processes the next invoice. Three weeks later, your real supplier calls asking why they haven’t been paid. The money is gone, transferred to a fraudster’s account overseas. This is **Business Email Compromise** – and it is one of the most financially devastating cybercrimes targeting Australian businesses right now. This article explains how it works, why it’s so effective, and what your business must do to avoid it. What Is Business Email Compromise? **Business Email Compromise (BEC)** is a sophisticated form of cybercrime in which attackers impersonate a trusted entity – typically a CEO, senior executive, supplier, or business partner – to manipulate staff into transferring funds, sharing sensitive data, or taking actions that benefit the attacker. Unlike ransomware, BEC attacks often involve no malware at all. They are entirely social engineering operations – exploiting human trust rather than technical vulnerabilities. This is precisely what makes them so dangerous: your antivirus and firewall are largely irrelevant. The most common BEC scenarios include: – **Fake invoice fraud:** Impersonating a supplier to redirect payment to a fraudulent account – **CEO fraud:** An “urgent” email from the CEO instructing an employee to make an immediate wire transfer – **Payroll diversion:** Impersonating a staff member to request a payroll bank account change – **Attorney impersonation:** Posing as a lawyer handling a confidential transaction requiring urgent payment – **Account takeover BEC:** Attackers compromise a genuine business email account and send fraudulent instructions from the real address Why BEC Attacks Are So Effective Against SMBs Small and medium businesses are disproportionately targeted by **Business Email Compromise** for several reasons: – **Fewer verification controls:** Larger organisations often require dual approvals or verbal confirmation for payment changes. SMBs frequently don’t. – **Higher trust between staff:** In a small team, an email from the boss requesting urgent action is more likely to be acted on without question – **Less security awareness training:** Staff in SMBs are less likely to have been trained to recognise BEC indicators – **Public information availability:** LinkedIn, company websites, and social media make it easy for attackers to understand your org structure, supplier relationships, and communication patterns Attackers invest significant time in reconnaissance before sending a BEC email. They study your domain, your language, your relationships, and your processes – making their impersonation convincingly accurate. The Technical Controls That Reduce BEC Risk While BEC is fundamentally a social engineering attack, technical controls provide important layers of defence: **Email Authentication: SPF, DKIM, and DMARC** These DNS records verify the legitimacy of emails sent from your domain and – critically – tell receiving mail servers what to do with emails that fail authentication. A properly configured DMARC policy prevents external parties from successfully spoofing your domain to your own staff or suppliers. **Advanced Email Filtering** Next-generation email security solutions scan inbound emails for display name spoofing (where the sender name looks right but the email address doesn’t), lookalike domain attacks, and known BEC patterns. Many BEC attempts are stopped at this layer. **Multi-Factor Authentication on Email** Preventing attackers from accessing genuine email accounts reduces account takeover BEC. MFA is essential on all Microsoft 365 and Google Workspace accounts. **Banner Warnings for External Emails** Configuring your email platform to display a visible banner on all emails originating from outside your organisation creates a consistent visual cue that prompts staff to scrutinise unexpected requests more carefully. The Process Controls That Matter Just as Much Technical controls alone are not enough against BEC. **Process controls** are equally critical: – **Verbal verification for payment changes:** Any request to change bank account details – regardless of how legitimate the email looks – must be verified by calling the supplier on a phone number already on record (not one provided in the email) – **Dual approval for high-value transfers:** Require two authorised staff members to approve any transfer above a defined threshold – **Pause and verify culture:** Train staff to treat urgency in financial requests as a red flag, not a reason to act faster – **Clear BEC reporting pathway:** Staff who receive suspicious requests should know exactly who to contact and should never feel embarrassed to raise a concern Is Your Microsoft 365 Environment Actually Secure? –https://www.netlogyxitcom.au/blog/microsoft-365-security BEC Attacks Are Getting More Sophisticated. Is Your Business Ready? At **Netlogyx Technology Specialists**, we help businesses across the Gold Coast, Brisbane, and SE Queensland build the technical and human defences that stop **Business Email Compromise** before it causes financial damage. Our BEC protection approach includes: – SPF, DKIM, and DMARC email authentication setup and monitoring – Advanced email filtering with display name spoofing detection – MFA enforcement across all email platforms – Staff awareness training with BEC-specific simulation scenarios – Documented payment verification process development – Ongoing dark web monitoring for compromised credentials Book a Free Discovery Session Today *We’ll assess your current email security configuration and identify your BEC exposure.* Frequently Asked Questions **Q: If the attacker is using a lookalike domain (not my actual domain), can I still stop it?** A: Yes, to a significant degree. Advanced email filtering solutions detect lookalike domain attacks (such as “netlogyx.com.au” being impersonated by “net1ogyx.com.au”) and either block or clearly flag these emails. Combined with staff training to verify unusual requests verbally, the risk from lookalike domain attacks is substantially reduced. DMARC protects your own domain from being spoofed – complementary controls cover the lookalike risk. **Q: Can cyber insurance cover BEC losses?** A: Some cyber insurance policies cover BEC-related losses under social engineering fraud clauses, but coverage limits and conditions vary widely. Many policies require evidence of security controls (MFA, email authentication) as a condition of BEC coverage. Always review your policy carefully and confirm coverage terms with your broker. **Q: Is BEC only a risk for our finance team?** A: No. While finance teams
Read MoreNetwork Security for Small Business: How to Stop Hackers at the Front Door
Your business network is the foundation everything else runs on – and it is also the primary entry point for most cyberattacks. Yet **network security for small business** is consistently the most underinvested area of IT, often reduced to a consumer-grade router from an electronics retailer and a Wi-Fi password on a sticky note. That gap between what most SMBs have and what they actually need is exactly where cybercriminals operate. This article explains what proper small business network security looks like, why it matters, and the specific controls that will stop most attacks before they reach your data. Why Consumer-Grade Equipment Creates Enterprise-Sized Risk The most common network setup we encounter in small businesses is a consumer-grade router provided by an internet service provider, connected to unmanaged switches, running a single flat network that everything shares. This setup creates serious vulnerabilities: – No **stateful firewall inspection** – consumer routers don’t analyse traffic for malicious patterns– No **network segmentation** – if ransomware hits one device, it can reach every other device on the same network– No **intrusion detection capability** – threats move through the network undetected– No **centralised logging** – no audit trail for forensic investigation after an incident– **Default credentials** on network devices that attackers actively scan for The cost difference between a business-grade network setup and a consumer setup is modest. The security difference is enormous. The Core Components of a Secure Small Business Network **Network security for small business** does not require the complexity of an enterprise environment. It does require the right tools, properly configured. Here are the essential components: **Business-Grade Firewall**A next-generation firewall (NGFW) sits at the perimeter of your network and inspects all inbound and outbound traffic. Unlike consumer routers, an NGFW can identify and block sophisticated threats, enforce application-level policies, and generate detailed logs for monitoring. **Network Segmentation and VLANs**Separating your network into distinct segments – guest Wi-Fi, staff devices, servers, IoT devices – using Virtual Local Area Networks (VLANs) limits the damage that any single compromised device can cause. A guest on your Wi-Fi cannot reach your server. A compromised IoT device cannot spread to your workstations. **Secure Remote Access (VPN or Zero Trust)**Staff accessing business systems remotely should do so through a properly configured VPN or Zero Trust Network Access (ZTNA) solution – not through exposed Remote Desktop Protocol (RDP) ports, which are one of the most common ransomware entry points. **DNS Filtering**DNS filtering blocks connections to known malicious domains before any content is downloaded or any code is executed. It’s a lightweight but powerful layer that stops many attacks at the very first step. **Wireless Security**Business Wi-Fi should use WPA3 encryption, hide the SSID where practical, and separate guest access completely from staff and server networks. Default router credentials should be changed immediately on any new device. The ACSC Essential Eight and Network Security The Australian Cyber Security Centre’s **Essential Eight** framework is the gold standard for SMB cyber resilience in Australia. Several of the eight mitigation strategies directly relate to network security: – **Patch operating systems** – unpatched systems on your network are active vulnerabilities – **Restrict administrative privileges** – limiting who can make changes reduces the blast radius of a compromise – **Application control** – preventing unauthorised software from executing on network-connected devices – **Network segmentation** – implied across multiple Essential Eight controls Working toward Essential Eight alignment is increasingly expected by regulators and cyber insurers. A well-configured business network is the foundation of that alignment. Zero Trust: The Modern Approach to Network Security The traditional security model assumed everything inside your network was safe and everything outside was dangerous. That model is obsolete. **Zero Trust** is the modern alternative: trust nothing by default, verify everything, and apply least-privilege access regardless of where a request originates. In practice, Zero Trust for an SMB means: – Every user and device must authenticate before accessing any resource – Access is granted only to the specific resources needed – not the whole network – All activity is logged and monitored continuously – Anomalous behaviour triggers automatic alerts or access restrictions Tools like **ThreatLocker** make Zero Trust accessible for small businesses, enforcing application whitelisting and ringfencing that prevents unauthorised software – including ransomware – from executing even if it reaches a device. Is Your Network Actually Protecting Your Business – or Just Connecting It? At **Netlogyx Technology Specialists**, we design, implement, and manage secure business networks for SMBs across the Gold Coast, Brisbane, and SE Queensland. We use enterprise-grade tools without the enterprise-level complexity or cost. Our network security services include: – Business-grade firewall design, supply, and configuration – VLAN segmentation for guest, staff, server, and IoT zones – Secure remote access implementation (VPN and Zero Trust) – DNS filtering and web content control – 24/7 network monitoring via ConnectWise RMM – ThreatLocker Zero Trust application control deployment Book a Free Discovery Session Today Frequently Asked Questions **Q: How do I know if my current router is business-grade or consumer-grade?** A: Consumer-grade routers are typically supplied by ISPs like Telstra, Optus, or TPG, or purchased from retail electronics stores under brands like TP-Link, Netgear (home range), or Asus (home range). Business-grade firewalls and routers come from vendors like Fortinet, Cisco Meraki, SonicWall, or Palo Alto Networks. If you’re not sure, a Netlogyx network assessment will tell you exactly what you have and what it’s capable of. **Q: Does network segmentation require a complete network rebuild?** A: Not necessarily. Many modern business-grade switches and firewalls support VLAN configuration without requiring significant infrastructure changes. In most cases, segmentation can be implemented on your existing hardware with configuration changes – though older or consumer-grade equipment may need to be replaced to support it properly. **Q: What is the biggest network security mistake small businesses make?** A: Leaving Remote Desktop Protocol (RDP) exposed to the internet. RDP on port 3389 is actively scanned by automated attack tools every day. An exposed RDP port with a weak password is one of the most common ways ransomware
Read MoreDark Web Monitoring: Why Your Business Credentials Are Probably Already Compromised
Most business owners assume that if their systems haven’t been hacked, their credentials are safe. The reality is far more unsettling. **Dark web monitoring** reveals something that most businesses don’t discover until it’s too late: their staff’s email addresses and passwords have likely already been stolen – from a breach at a completely different company – and are sitting on criminal marketplaces right now, waiting to be used against them. This article explains exactly what dark web monitoring is, why every business needs it, and what happens when compromised credentials go undetected. What Is the Dark Web and Why Should Businesses Care? The dark web is a portion of the internet that is intentionally hidden and inaccessible through standard browsers. It requires specialist software (like the Tor network) to access. While not everything on the dark web is criminal, it is home to an enormous and well-organised underground economy – including marketplaces that trade specifically in stolen credentials, personal data, and corporate access. When a data breach occurs at any company – a bank, a retail platform, a healthcare provider, a government agency – the stolen data is often listed for sale on dark web marketplaces within days. This includes: – **Email address and password combinations** from breached databases– **Corporate email credentials** harvested through phishing campaigns– **Session tokens** that allow attackers to bypass login pages entirely– **Financial data** including credit card numbers and bank account details– **Personal identity data** that enables identity fraud The challenge for businesses is that the breach that exposed your staff member’s credentials may have had nothing to do with your business. Your employee used their work email to sign up for a gym app, a food delivery service, or an industry forum – and that platform was breached. How Credential Stuffing Turns Stolen Data Into Business Breaches Once attackers have a list of email and password combinations, they run them through an automated process called **credential stuffing** – attempting the same email/password pair across hundreds of popular platforms and services. If your staff member used the same password for their personal food delivery account and their Microsoft 365 login, a criminal now has access to your business email environment without ever hacking you directly. This is not a theoretical risk. Credential stuffing attacks are responsible for a significant proportion of business email compromise incidents and data breaches in Australia. And they are entirely preventable with the right controls. Is Your Microsoft 365 Environment Actually Secure? – https://www.netlogyxit.com.au/blog/microsoft-365-security What Does Dark Web Monitoring Actually Do? **Dark web monitoring** is a continuous service that scans dark web marketplaces, criminal forums, and leaked credential databases for any mention of your business’s email domains and associated passwords. When a match is found, your monitoring service alerts you immediately – typically with the specific email address affected, the source of the breach, and the type of data exposed. This gives you the opportunity to: 1. Force an immediate password reset for the affected account2. Review access logs for any suspicious activity during the exposure window3. Strengthen MFA enforcement to block credential-only attacks4. Brief the affected staff member on what happened and what to watch for Without **dark web monitoring**, you have no visibility into this threat. You are effectively waiting to discover a breach after it has already caused damage. Real-World Impact: What Happens When Credentials Go Unmonitored A financial services firm onboards with Netlogyx. We run an initial dark web scan of their email domain and discover 14 staff email addresses and associated passwords listed across multiple breach databases – some from breaches that occurred 18 months ago. Three of those passwords are still in active use by staff. Without monitoring, those credentials could have been used at any point to access their Microsoft 365 environment, their client management system, or their cloud accounting platform. The firm had no idea. This is not unusual. For most businesses that have never run a dark web scan, the results are genuinely surprising – and occasionally alarming. Why MFA Alone Isn’t Enough (But Still Essential) **Multi-Factor Authentication** significantly reduces the risk from compromised credentials – but it is not a complete solution on its own. Attackers are increasingly using: – **Real-time phishing proxies** that steal MFA tokens mid-session– **SIM-swapping attacks** to intercept SMS-based MFA codes– **Push notification fatigue attacks** – bombarding a user with MFA prompts until they accidentally approve one **Dark web monitoring** works alongside MFA as a complementary control. When you know a credential has been compromised, you can force a password reset before an attacker ever has the chance to attempt an MFA bypass. Why Every Small Business Needs a Cybersecurity Awareness Training Program – https://www.netlogyxit.com.au/blog/cybersecurity-awareness-training Are Your Business Credentials Already on the Dark Web? At **Netlogyx Technology Specialists**, we offer continuous **dark web monitoring** as part of our managed cybersecurity stack for businesses across the Gold Coast, Brisbane, and SE Queensland. We’ll tell you exactly what’s exposed – and help you close those gaps before they become incidents. Our dark web monitoring service includes: – Continuous scanning of your email domain across dark web marketplaces and breach databases– Immediate alerts with specific details of what was found and where– Guided response – we tell you exactly what to do when a credential is found– Integration with your MFA and access management controls– Regular reports showing your exposure trend over time Book a Free Discovery Session Today Frequently Asked Questions **Q: How often are new credentials added to dark web marketplaces?**A: Constantly. Researchers estimate that billions of credentials are traded on the dark web, with new dumps appearing daily following breaches, phishing campaigns, and malware infections. Continuous monitoring is essential – a one-time scan provides a snapshot but misses everything that appears afterward. **Q: Can I check myself if my credentials have been breached?**A: You can use free tools like HaveIBeenPwned (haveibeenpwned.com) to check individual email addresses against known breach databases. However, this is a manual, partial check – it doesn’t cover all dark web sources, it requires
Read MoreWhy Your Business Needs Managed IT Services (And What to Look For in a Provider)
Running a business is hard enough without also having to become an IT expert. Yet most SMB owners find themselves in exactly that position – fielding tech support calls, chasing down software updates, and hoping nothing breaks at the worst possible moment. **Managed IT services** offer a better model: a dedicated team of technology experts working in the background so you don’t have to. This article explains exactly what managed IT services are, what they should include, and how to find a provider that’s actually worth the investment. What Are Managed IT Services? **Managed IT services** refers to the practice of outsourcing your IT operations to a specialist provider – known as a Managed Service Provider (MSP) – who takes proactive responsibility for your technology environment under an agreed service agreement. Unlike traditional “break-fix” IT support (where you call someone only when something breaks), a managed services model is proactive. Your MSP monitors your systems continuously, identifies and resolves issues before they cause downtime, and takes ownership of your IT environment as an ongoing partner. A quality MSP acts as your **outsourced IT department** – handling everything from day-to-day helpdesk support to strategic technology planning, cybersecurity, and vendor management. What Should Managed IT Services Actually Include? Not all managed IT offerings are equal. When evaluating providers, here is what a comprehensive managed service agreement should cover: **Core Infrastructure Management**– 24/7 monitoring of servers, networks, and endpoints via a professional RMM (Remote Monitoring and Management) platform– Automated patch management – keeping operating systems and software current– Asset inventory and lifecycle management– Network performance monitoring and fault resolution **Cybersecurity (Non-Negotiable)**– Next-generation endpoint protection (EDR/MDR)– Email security and anti-phishing controls– Multi-Factor Authentication management– Dark web credential monitoring– Regular security assessments and vulnerability scanning **Helpdesk and User Support**– Remote and onsite support for staff across your business– Defined SLAs (Service Level Agreements) for response and resolution times– A named account manager who knows your business – not just a ticket queue **Strategic Guidance**– Regular technology reviews aligned to your business goals– Budget forecasting for hardware and software lifecycle management– Vendor management and licensing optimisation Why Every Business Needs Cybersecurity Awareness Training https://www.netlogyxit.com.au/blog/cybersecurity-awareness-training The Hidden Costs of NOT Having Managed IT Services Many business owners hesitate on managed IT because of the monthly cost. The more important question is: what is the cost of not having it? Consider the real expenses of unmanaged IT: – **Unplanned downtime:** Every hour your systems are down costs money in lost productivity and potentially lost revenue– **Reactive repair costs:** Emergency IT callouts cost significantly more than proactive maintenance– **Security incidents:** The average cost of a data breach for an SMB in Australia now exceeds $46,000 – and that’s before regulatory consequences– **Staff productivity loss:** Slow systems, recurring issues, and tech frustration drain productivity quietly every single day– **Owner time:** Every hour you spend troubleshooting IT is an hour not spent growing your business **Managed IT services** convert unpredictable, escalating IT costs into a flat, predictable monthly investment – while simultaneously reducing risk and improving performance. What to Look For When Choosing an MSP Choosing the right managed IT partner is a long-term decision. Here are the questions that matter most: **Do they take a security-first approach?**Cybersecurity should be built into the managed service – not sold as an optional add-on. If security isn’t front and centre in their proposition, keep looking. **Are they proactive or reactive?**Ask how they identify and resolve issues before clients notice them. A good MSP should be able to show you metrics and examples of proactive interventions. **Do they offer transparent, fixed pricing?**Avoid providers with complex tiered pricing or hidden callout fees. A flat monthly fee per user or device makes budgeting predictable and incentivises the MSP to keep your environment healthy. **Will you have a genuine relationship with them?**The best MSPs act as trusted advisors – people who know your business, your goals, and your constraints. If you feel like a ticket number rather than a client, that’s a red flag. **Can they scale with your business?**Your IT needs will evolve. Your MSP should be capable of scaling their services as your business grows. What Is Ransomware and How Does It Affect Australian Small Businesses? https://www.netlogyxit.com.au/blog/ransomware-guide What Would Your Business Look Like With a True IT Partner? At **Netlogyx Technology Specialists**, we are the outsourced IT department for SMBs across the Gold Coast, Brisbane, and SE Queensland. We believe **managed IT services** should make your business more secure, more productive, and more confident – not just keep the lights on. Here’s the Netlogyx difference: – 24/7 monitoring and proactive maintenance via ConnectWise RMM– A security-first stack including CrowdStrike Complete, SentinelOne MDR, ThreatLocker, Rapid7, and dark web monitoring– Flat, predictable monthly pricing – no surprise callout fees– A dedicated account manager who knows your business by name– Honest advice – if you don’t need something, we won’t sell it to you Book a Free Discovery Session Today *No lock-in contracts on your first conversation. Just honest, expert advice.* Frequently Asked Questions **Q: How is a managed service provider different from a regular IT company?**A: A traditional IT company operates reactively – you call them when something breaks and pay per incident. A managed service provider works proactively, monitoring and maintaining your environment continuously under a fixed monthly agreement. The MSP model aligns the provider’s incentives with yours: they benefit most when your systems are stable and secure, not when things break. **Q: How much do managed IT services typically cost for a small business?**A: Pricing varies by scope and provider, but most SMBs pay between $80 and $200 per user per month for a comprehensive managed service that includes security, monitoring, helpdesk, and strategic guidance. When compared against the cost of a single IT incident, downtime event, or internal hire, managed services are almost always the better value proposition. **Q: Can we use managed IT services if we already have some internal IT staff?**A: Absolutely. Many businesses use an MSP to complement internal IT
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