Professional IT Support Services on the Gold Coast by Netlogyx

At Netlogyx, we understand the critical role of reliable IT support in the success of businesses on the Gold Coast. With our professional onsite and remote IT support services, we offer comprehensive solutions to manage your business with a guaranteed service level.

Based in the heart of the Gold Coast’s professional business district, our team of technical experts at Netlogyx is dedicated to providing top-notch IT support services to organisations across various industries. 

Netlogyx is your trusted partner for all your IT needs on the Gold Coast. With a wide range of services tailored to enhance your business operations, we ensure that your technology infrastructure remains secure, efficient, and reliable. 

Our Range of IT Support Services on the Gold Coast:

Cloud Computing

Cloud Computing:

Unlock the power of the cloud with our cutting-edge cloud computing solutions. Whether you need cloud storage, virtual servers, or cloud-based applications, we’ll help you harness the scalability, flexibility, and cost-effectiveness of cloud technology.

Cyber Security

Netlogyx Threat Locker:

Protect your sensitive data and critical systems with Netlogyx Threat Locker. Our advanced threat protection solutions safeguard your network from cyber threats, malware, and ransomware, giving you peace of mind and ensuring business continuity.

Fast internet


Stay ahead of cyber threats with our comprehensive cybersecurity services. From risk assessments to security audits, intrusion detection to incident response, we’ll help you mitigate risks and protect your business from cyber-attacks.

Monitoring and maintenance

Monitoring and Maintenance:

Keep your IT infrastructure running smoothly with our proactive monitoring and maintenance services. Our team of experts will monitor your systems 24/7, identify potential issues before they escalate, and perform regular maintenance to ensure optimal performance and reliability.

Office 365

Office 365:

Boost collaboration and productivity with Office 365. Our experts will help you migrate to Office 365 seamlessly and provide ongoing support to maximise the benefits of this powerful productivity suite.

Refurbished hardware

Refurbished Hardware:

Save costs without compromising on quality with our refurbished hardware solutions. We offer a wide range of refurbished computers, servers, and networking equipment that are thoroughly tested and certified to meet industry standards.

Remote support

Remote Support:

Get fast and efficient IT support whenever you need it with our remote support services. Our team of skilled technicians can resolve issues remotely, saving you time and minimising downtime.


CISSP Gold Coast:

Partner with CISSP-certified professionals for expert cybersecurity guidance and solutions tailored to your business needs. Our CISSP Gold Coast services ensure that your organization is equipped to handle the most complex security challenges.



Protect your endpoints from advanced threats with SentinelOne. Our next-generation endpoint security solution provides real-time threat detection and automated response, keeping your devices and data safe from cyber-attacks.

Remote support

Business Continuity:

Prepare for the unexpected with our business continuity solutions. From data backup and disaster recovery planning to continuity testing and implementation, we’ll help you minimise downtime and ensure business continuity in the face of disruptions.

Remote support

Soc 2 Compliance:

Achieve SOC 2 compliance with our comprehensive compliance solutions. Our experts will assess your current processes, implement necessary controls, and guide you through the compliance process to meet SOC 2 requirements.

Security awareness training

Security Awareness Training:

Empower your employees to be your first line of defense against cyber threats with our security awareness training. Our engaging and interactive training sessions will educate your staff on best practices for identifying and mitigating security risks.

Office 365 backup

Office 365 backup

Protect your critical data with Office 365 backup solutions from Netlogyx. Our automated backup services ensure that your Office 365 data is securely backed up and easily recoverable in case of data loss or corruption.

Password boss

Penetration Testing:

Identify and address vulnerabilities in your network infrastructure with penetration testing. Our certified ethical hackers will simulate real-world cyber attacks to uncover weaknesses and help you fortify your defenses against potential threats.

Protect Your Business
From Ransomware




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    Why Can’t I host my email on my servers?

    If you are hosting your emails on a shared server it is probably on a server with other websites, then you are at risk of:

    1. getting your emails sent to your clients junk email folder
    2. Have your emails bounce back
    3. Getting your email domain marked as a spam account

    Email is the #1 way businesses communicate and if any of these things happen to you it is bad for business.

    The problem with small servers or shared mail servers.

    Many new clients complain that their email is going to junk mail instead of the inbox. The reason for this is the way many servers are structured on shared servers. The is one shared IP address for everyone on the server and if somebody gets infected and starts spamming the IP address gets blocked and everyone’s emails on the server gets sent to junk mail.

    If your emails are going to junk mail, then your business will grind to a halt and you will miss many opportunities to win new clients are support your existing clients.

    Using Office 365 gets around this issue. The servers are secured by Microsoft and if there is an issue, they fix it quickly. Microsoft offers small businesses the exact same service as Fortune 500 companies.

    Is my data secure with Office 365?

    Your data is backed up secure and everywhere.

    Office 365 comes with OneDrive. OneDrive is a storage in the cloud. This means that all your files are backed up on Microsoft’s network and can also be synced to your desktop, laptop, iPad and mobile phone.

    You files can be everywhere you go so working remotely is easy and convenient and you never have to worry about losing your files again.

    You can also share your files with your colleagues and clients with a few clicks of a button. These files will be backed up, secured and always kept in sync as all the editing can be complete online.

    Why Choose Office 365 Over Google Apps?

    Compatibility with Office applications is better with Office 365