Help Me
Close
Help Me
Edit Template

Monitoring and Maintenance

Keep Your Staff Productive By Reducing IT Downtime

We Will Help You

Keep Your Staff Productive

Find IT Problems Before They Impact Productivity

Reduce IT Costs

You Will Be Our #1 Priority?

Are you unhappy with the unresponsiveness of your IT support?

We Love Small Business

We Aren’t Too Busy For You

Your Business Is Our Priority

We Are Here To Serve Your Business

We Have Made Time To Serve You

We Are Here To Help You When You Need Help

We Solve Your IT Problems

There are many places where things can go wrong in your servers and workstations.

Netlogyx is constantly monitoring your systems 24/7 looking for and solving:

  1. Performance issues
  2. Errors
  3. Storage performance and space
  4. Data protection
  5. Backups
  6. Antivirus
  7. Speed
  8. Actively review monitoring reports and making suggestions to the business
There are many places where things can go wrong in your servers and workstations. Netlogyx is constantly monitoring your systems 24/7 looking for and solving:
  1. Performance issues
  2. Errors
  3. Storage performance and space
  4. Data protection
  5. Backups
  6. Antivirus
  7. Speed
  8. Actively review monitoring reports and making suggestions to the business
For example, we know when a hard drive is going to fail before it fails (predictive Failure). Our service will identify an issue with the hard drive. We will inform you of the issue and organize with you a new hard drive get it installed before the drive fails. When we setup the servers we configure them so they are able to rebuild themselves if a failure occurs. With servers that’s fairly significant because you want them to keep working. Our monitoring is looking at your whole system including hardware and the operating system.
For example, we know when a hard drive is going to fail before it fails (predictive Failure). Our service will identify an issue with the hard drive. We will inform you of the issue and organize with you a new hard drive get it installed before the drive fails. When we setup the servers we configure them so they are able to rebuild themselves if a failure occurs. With servers that’s fairly significant because you want them to keep working. Our monitoring is looking at your whole system including hardware and the operating system.
We will always explain to you the problem and how it impacts your business, possible fixes and our recommendation. We promise not to hold back and always be proactive. The success of your business is based on your staff being productive and we will advise you on how we can remove every roadblock, so your IT systems do not hinder your growth.
We will always explain to you the problem and how it impacts your business, possible fixes and our recommendation. We promise not to hold back and always be proactive. The success of your business is based on your staff being productive and we will advise you on how we can remove every roadblock, so your IT systems do not hinder your growth.

faq

Most common question about Monitoring and Maintenance

MSP Monitoring involves the continuous observation and management of a client’s IT infrastructure by a Managed Service Provider to detect and resolve issues before they affect business operations.
IT Maintenance is essential as it ensures the smooth running of business operations, minimizes downtime, and protects against data loss and security breaches.
MSPs implement robust security measures including firewalls, anti-virus software, encryption, and regular security audits to prevent unauthorized access and data breaches.
Typical services include network monitoring, server monitoring, application monitoring, security monitoring, and performance analysis.
MSPs ensure compliance by aligning their policies with Australian laws like the Privacy Act 1988, and conducting regular compliance audits.
Benefits include cost savings, access to expert knowledge, improved system reliability, and allowing businesses to focus on core activities.
Common tools include SolarWinds, PRTG Network Monitor, Datto RMM, and ConnectWise Automate.
MSPs create and manage comprehensive disaster recovery plans, which include regular data backups, replication, and quick restoration procedures.
Proactive maintenance involves regular monitoring and updates to prevent issues, while reactive maintenance addresses issues as they arise.
MSPs use specialized tools to track cloud resource usage, performance, security, and compliance across platforms like AWS, Azure, and Google Cloud.
MSPs ensure that data handling aligns with Australian regulations, including data storage, processing, and transfer under the Privacy Act and Notifiable Data Breaches scheme.
RMM tools allow MSPs to remotely monitor and manage client IT environments, ensuring systems are healthy and secure.
MSPs manage network security by implementing firewalls, intrusion detection systems, VPNs, and conducting regular security assessments.
Businesses should look for an MSP with a proven track record, 24/7 support, comprehensive service offerings, and a strong understanding of compliance requirements.
MSP Monitoring involves continuous surveillance of IT systems to prevent issues, while IT Support provides assistance when issues occur.
MSPs use automated tools to deploy updates across all client devices, ensuring systems are secure and up-to-date.
MSPs help businesses manage IT assets by tracking hardware and software inventory, managing licenses, and ensuring compliance with usage policies.
MSPs analyze current IT expenses, predict future needs, and provide insights to optimize IT spending.
MSPs support remote work by setting up secure VPNs, managing remote desktops, and ensuring that remote workers have access to necessary resources.
Service LevelAgreements (SLAs) are contracts between MSPs and clients that define the expected level of service, including response times, uptime guarantees, and performance metrics.
ransomeware-ebook-cover

Protect Your Business From Ransomware

DOWNLOAD YOUR FREE EBOOK NOW!

Monitoring And Maintenance

We will always explain to you the problem and how it impacts your business, possible fixes and our recommendation. We promise not to hold back and always be proactive.

Business Continuity

Protect Your Business From Server Failure Help Your Business To Continue To Trade In Event Of Catastrophic Server Failure

Remote Support

When something goes wrong on a business computer, productivity stops. Your number #1 priority is to get the problem fixed so that person can get back to work.

IT SUPPORT

At Netlogyx, we provide reliable onsite and remote IT support for businesses on the Gold Coast, offering tailored solutions to ensure seamless operations with guaranteed service levels.

Cloud Computing

Cloud computing is a method of delivery of computing services – including servers, storage, databases, networking, software, analytics and intelligence – over the Internet.

CISSP Gold Coast

Welcome to Netlogyx IT, the premium provider of IT services on the Gold Coast. Our team of skilled professionals are dedicated to providing you with high-quality IT services that are tailored to suit your needs.

OFFICE 365

Office 365 is a suite of Microsoft products that help your business become more productive. You may already use most of them, but Office 365 packages them into an extremely affordable monthly subscription.

Penetration Testing

In the dynamic landscape of cybersecurity, where threats are ever-evolving, organisations grapple with the challenge of fortifying their digital fortresses against relentless attacks.

SentinelOne

SentinelOne is an endpoint protection platform designed for enterprises in healthcare, education, finance, and energy industries. It is an IT network security solution which is implementing a specific type of computer network security approach known as endpoint security.

Refurbished Hardware

Instead of buying a machine that is 3-4 times better than you need, purchase a refurbished machine that is as good or better than you need and pay half the cost.

Why Choose Us

We Provide Outsourced IT Services
For your business

24/7 Customer support

We offer round-the-clock IT and cyber security support to ensure your business remains secure and operational at all times. Our team is always ready to assist with any technical or security issues.

Book a Call

Customized Service

No two businesses need the same IT solution. Netlogyx tailors solutions to fit your needs, avoiding unnecessary inclusions and ensuring the right fit for your business.

New Enquiry

Smart solutions

We offer round-the-clock IT and cyber security support to ensure your business remains secure and operational at all times. Our team is always ready to assist with any technical or security issues.

Help Me

Why Choose Us

We Provide Outsourced IT Services
For your business

24/7 Customer support

We offer round-the-clock IT and cyber security support to ensure your business remains secure and operational at all times. Our team is always ready to assist with any technical or security issues.

Book a Call

Customized Service

No two businesses need the same IT solution. Netlogyx tailors solutions to fit your needs, avoiding unnecessary inclusions and ensuring the right fit for your business.

New Enquiry

Smart solutions

We offer round-the-clock IT and cyber security support to ensure your business remains secure and operational at all times. Our team is always ready to assist with any technical or security issues.

Help Me
office-365
HP
microsoft
Dell
aws
apple
Azure
We will always explain to you the problem and how it impacts your business, possible fixes and our recommendation.

Business Support

Cyber Security

Useful Links

Contact Info

© Copyright 2024 Netlogyxit®. All Rights Reserved – Designed by Friendsco Tech.