Microsoft Office 365 For Your Gold Coast Business – Is It Right For Me?
MICROSOFT OFFICE 365 FOR GOLD COAST BUSINESS – IS IT RIGHT FOR ME? Microsoft Office 365 for Gold Coast Business: The latest release of Microsoft Office, called Microsoft Office 365 for Business, is radically different to previous versions, from how it’s distributed to what’s included, to how it’s priced. There’s 3 business versions – Microsoft Office 365 Business Essentials; Microsoft Office 365 Business; and Microsoft Office 365 Business Premium. If you are a Gold Coast Business wanting help migrating to and installing Microsoft Office 365 for your staff, we can help you decide which package is best for you. Call Netlogyx to help with your Microsoft Office 365 installation Gold Coast today on 07 5520 1211; or learn more about the 5 key changes in this version that will benefit you. 5 Key Changes in Microsoft 365 for Business. The good news is most of the changes are extremely positive, and many reviewers including Techradar have given it a 4.5-star review or higher. Here are five key facts about Microsoft Office 365 that just might tempt you into an upgrade … CHANGE #1 – WORKING IN THE CLOUD. Microsoft Office 365 is “in the cloud” § Firstly, you can’t buy Office 365 on a disc, like in the old days. It’s only available by downloading it online, or by calling Netlogyx to help you install Microsoft Office 365 into your Gold Coast Business today.§ Secondly, the default setting of this software is to save all your documents in the cloud. It’s called “SkyDrive”. Microsoft is giving you 7GB of free storage data for starters, depending on the version you choose. If you are a bit of a luddite though, or don’t trust this data storage method never fear – you do still have the option to save files locally. Or a great alternative for local data storage for Gold Coast Businesses is here. CHANGE #2 – PRICE AND SUBSCRIPTION MODEL. Here at Netlogyx, we sell Microsoft Office 365 as a subscription model. Call us for a quote – it’s more economical than you think, and your Gold Coast business cash flow will thank you for it. You basically only pay per month per user. And we’ve got great deals as a certified Microsoft Partner. CHANGE #3 – INCLUSIONS. Office 365 includes Word, Excel, PowerPoint, Outlook, Publisher, OneNote, and Access. OneNote is not included in the Mac version. CHANGE #4 – IT WORKS (PROPERLY) ON TOUCH-SCREEN DEVICES. The new Microsoft Office 365 works on touch-screen devices, like tablets and touch-screen laptops running Windows 8. Great news! We love this new functionality, but the next one helps it pay for itself… CHANGE #5 – FREE INTERNATIONAL PHONE CALLS. Did someone say FREE? Yes, this is one of the best features – you get 60 free Skype minutes per month to landlines! Wow. What a perk that is. If you dial internationally a lot, this is a great free alternative. How do I install Microsoft 365 for my Gold Coast Business? If you are thinking about getting the latest version of Office, there are 3 business versions – Microsoft Office 365 Business Essentials; Microsoft Office 365 Business; and Microsoft Office 365 Business Premium. If you are a Gold Coast Business wanting help installing Microsoft Office 365 onto your networks, we can help you decide which package is best for you and give you a great monthly plan starting from much lower than you think! Call Netlogyx to help with your Microsoft Office 365 installation Gold Coast on 07 5520 1211 or click here to learn more about our IT Support Services Gold Coast.
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How do I protect my business from Computer Hackers?
How do I protect my business from Computer Hackers? I think we can all agree that the instances and likelihood of you being hacked is increasing every day. Internet Live Stats reports over 50,000 websites globally are now hacked every single day. So how do you best protect your business? In this blog, we look at what computer hackers do; how they find you and what they are able to do to your systems; and what are the things you can do right now to better protect your business and websites from this increasing threat. We also provide useful links for more information at the end of the blog. What do Computer Hackers do? Computer hackers are unauthorised users who break into computer systems with deliberate intent to steal, change or destroy information. They often do this by installing dangerous software (called malware) without you even knowing. They are pretty clever and have in-depth technical knowledge that enables them to access information you really don’t want them to have. How do computer hackers find me? If you use a computer or laptop that’s connected to the Internet, then you’re susceptible to the threats that computer hackers pose. These online hackers typically use phishing scams, spam email or instant messages and bogus Web sites to deliver dangerous software (malware) to your computer and compromise your computer security. If your computer network is not protected by a firewall, computer hackers can also try to access your PC as well as private information directly. What can computer hackers do to me? If a computer hacker has surreptitiously installed malware onto your PC while your computer was connected to the Internet, he/she can use this malware to transmit your personal or financial information to them without your knowledge. They might do all or any of the following: • Make purchases from your bank accounts • Get into your email programs like Gmail; yahoo; Hotmail, for example. They hijack your username and password; create new passwords; and start targeting your friends and family via emails sent as you. Usually, you will first know about this when a friend contacts you about a suspicious email they received from you; or when you find your normal password no longer works to access your account. • Steal money from your existing bank accounts and open credit card and bank accounts in your name • Ruin your credit • Request new account Personal Identification Numbers (PINs) or additional credit cards • Make purchases • Sell your information to other parties who will use it for illicit or illegal purposes Not sure what you need? Why not try out our FREE IT Needs Analysis for your business. Valued at $195, we’re currently offering a free consultation to help you understand what suits your business best (and is an economical solution). OR alternatively, read more here about our Data Security offers at Netlogyx. These include Managed Data Backup, Managed Anti-virus and Managed Anti-spam solutions. How will I know if my computer has been hacked? There are a few obvious signs: • Your normal password to your bank accounts, business or personal emails no longer works • Your friends contact you saying they’ve received a suspicious email from your account (usually asking for money) • You are unable to access your computer (some latest opportunist hackers will hack your computer or website and ask for a ransom to be paid to ‘unlock’ your files or website and release them back to you) Who do computer hackers target the most? Like robbers who are likely to target a house with open windows and no dogs, computer hackers usually go for the easiest target when looking who to attack online. • Businesses and websites more susceptible than others include: • Those without a 2-way firewall on their network • A computer or computer network without anti-virus protection • A computer or computer network that doesn’t have the latest operating system installed • Websites that do not have secure pages on every page • Business with no internet policy and regular updates to staff on best practices for avoiding security threats. How do I protect myself and my business from computer hackers? • Use a 2-way firewall • Regularly update your operating system • Increase your browser security settings • Avoid questionable Web sites • Only download software from sites you trust. Carefully evaluate free software and file-sharing applications before downloading them. • Practice safe email protocol • Don’t open messages from unknown senders • Delete messages you think might be spam without opening the attachments in them • Have the best security software installed on your PC • Use Antivirus protection and keep it updated • Get antispyware software If you have any questions or doubts, contact us here at Netlogyx. We are always happy to help – even if it is just to do a check on your systems or answer any further questions you may have. Not sure what you need? Why not try out our FREE IT Needs Analysis for your business. Valued at $195, we’re currently offering a free consult to help you understand what suits your business best (and is an economical solution). OR alternatively, read more here about our Data Security offers at Netlogyx. These include Managed Data Backup, Managed Anti-virus and Managed Anti-spam solutions as well as IT support Services Gold Coast. Testimonials “We have been using Netlogyx now for many years and have found them to be honest and reliable with their advice and service. Netlogyx monitor and maintain our company server and network of laptops and printers and are always available should we need any advice or help. They are up with all the latest technology and are proactive in keeping ahead of the ever-growing virus threats. We would have no hesitation in recommending them. Steven John, Warehouse & Logistics Manager, EzyDog Pty Ltd “I can testify to the wealth of knowledge and great customer support Neil and his team provide there at Netlogyx. They have repaired, upgraded and supplied us with several of our computers with excellent support and turnaround times each and every time. They are good people to know when a crisis such as a virus or similar strikes! Dean Kenway, Owner, Kenway Group
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How To Find The Best IT Support Services Provider
FINDING THE BEST IT SUPPORT SERVICES PROVIDER GOLD COAST IT Support Services Provider Gold Coast: The need for IT services arises when your business starts growing and just your knowledge of IT is not enough to manage everyday IT problems your company faces. Usually, the first thing you need is to set up your IT infrastructure – i.e. someone to install the hardware and software you need, as well as get basic technical support. Technical support can include basic IT monitoring services, which means you are alerted about potential IT issues before they become a big problem that’s going to cost you a bomb. These days, you will also want to get some sort of data back-up and data security installed. It is a worrying trend that small businesses increasingly are targets for hackers wanting to make a quick buck on your lack of proper security on your site. Today there are many companies that provide IT services – even here on the Gold Coast. However, it becomes difficult to select one IT support company that will provide authentic IT support services. To know how to find the best IT support service provider, read on! FACTORS TO KEEP IN MIND WHEN GETTING AN IT SUPPORT SERVICES PROVIDER GOLD COAST There are certain factors that you should keep in mind when selecting IT support service providers online. The things to be noticed about the service provider are: LEVEL OF IT EXPERIENCE The first thing you should know about your support service provider is the time period they have been in service. Expertise comes with time. Therefore the higher the experience, the better will be the IT support service and IT solutions provided to meet your business needs. Here at Netlogyx, we have been operating for over 40 years. Click here to learn more about our IT Support Services. CERTIFICATION As the market is full of IT support service providers it becomes important to check the certification of your support service provider. Make sure you hire Support services from an authentic IT support service provider. CUSTOMER FEEDBACK Read the customer feedback of the IT support service provider to get an exact understanding of the services it has been providing in the past, as well as the satisfaction level of its previous clients. Do some thorough research before you hire IT support services, do not get blown away with the endorsement of the owner. Reading customer feedback and testimonials is a must. (Here are our Netlogyx Testimonials). If you would like to learn more about how Netlogyx Technology Solutions can support your business, click below for your free Business IT Needs Analysis IT SERVICES PROVIDED When you hire business IT support Gold Coast, check out the complete range of services the service provider is offering. The best IT support service provider is the one who offers complete support services be it installation of hardware and software; managing your networks; data back-up and data security; and tackling other technical problems. The services should have the flexibility to be moulded according to your business requirements. All these factors combined can help you hire the best IT support service provider. Select the one who matches your needs and standards of your technical support requirements. If you are still unsure, why not contact us here at Netlogyx for a free IT needs analysis
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Fast Internet 101: The 4 questions to ask your IT provider to make sure you get fast internet!
We, therefore, thought we’d make it easy for you to check that you’re getting the best service possible from your provider without all the tech speak. And if your prospective (or current) internet provider can’t competently answer these questions, we recommend you finding someone who can! In this blog, we look at the top 4 questions to ask your Internet Service Provider (ISP) to make sure you are getting the fastest Internet possible for your business. You definitely want to check out Question 3. Question 1: What’s your local internet knowledge? Most people don’t realise this, but if you want really fast Internet, it’s important that your Internet Service Provider (ISP) knows their way around your suburb – literally. When you go onto mainstream network sites and sign up for internet, 3 things can happen: 1. They tell you fast internet is not available in your area (rare as most of their system’s default to ‘yes’) 2. They tell you fast internet is available in your area – but you find out 2 weeks later actually, it’s not 3. They tell you fast Internet is available in your area – but DON’T reveal that they’ve got an over-subscribed user base in your suburb. This means they can have the best pipes and Internet speed in the world, but with too many people on them, you’re all sharing, which = SLOW speeds for everyone. What to do instead: The best local Internet providers know exactly who to reach out to in each area to get the best service and fast internet for you. They tell you the truth the first time because they know the area and the exchanges in that area. They have multiple companies they can reach out to in order to get the best service available in your suburb. If you’re hanging on for the NBN – they will probably have the latest information to hand for your area too. Question 2: Are you available to help with my internet when I need you? Every Internet Company out there has staff available for your account. But can they help you? Many Australian ISPs have off-shore call centres in India or the Philippines. While the person on the end of the line is friendly and really does try to help – often with language barriers and lack of local understanding, it’s just not an efficient way to get your problem fixed. And add onto this the call wait time …. (don’t get me started!). If you want the best Internet service on the market, you are better off getting a special Business Account (for example the Telstra Business Account- and make sure you dial the RIGHT service number) or go with a local provider like Netlogyx IT Services on the Gold Coast. Local providers – especially for business – are immediately available if anything goes wrong. Coupled with their local knowledge, they’re your best bet for getting a fast resolution to any problem you may face. Question 3: What’s your track record of uptime for your internet and network? You really want to ask this one. Ask about their uptime history – this means the % of the time any of their client’s business networks and Internet has been up and running. A good provider should have a consistent track record of around 99.9% – or thereabouts! Question 4: Are there any similar clients to me that I could speak to? Usually, good providers have no problem answering this question with a ‘yes’. They’ll usually have to check with their client of course, and there may be privacy issues, but they can usually at least speak about other similar companies they’ve been working with for a number of years. So go ahead, ask the question. If you’re not used to dealing with providers, you may be a little intimidated asking these 4 questions. But we’re here to tell you – we appreciate it! Here at Netlogyx IT, we love customers who ask the tough questions, because it gives us an opportunity to differentiate ourselves from our competitors and show you how good we really are. Unsure as to what you need? We’d be delighted to help you with a free 1 hour needs analysis session. You don’t need a Computer Science degree to sit down and chat with us. We pride ourselves on putting it all into non-tech speak. Click here to contact us and claim your free session today.
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