WHAT IS REMOTE SUPPORT? Remote support is a secure service, which allows representatives to help the client to solve their computer problems remotely. This can be done either by displaying the steps to take through screen sharing or the alternative that involves...
Live chat is a great technology to increase your customer engagement, stay competitive in your niche, and convert those who’re interested in your product/service into buyers. Here are a few statistics to back it up: 68 percent of website visitors will use the live...
The process of digitally transforming your business requires strategies and should be treated more as an ongoing process rather than a one-off overhaul. A well-executed transformation will get you the business rewards and achieve digital excellence. KNOW YOUR GOALS...