The Real Cost Of Poorly Supported IT
One of the matters we often discuss with prospective clients are our costs. As a prospective client, you will want to know the value you are getting from our services, for the costs you pay us for providing these services. To get a proper understanding of the value of our services, you need to look at the costs associated with not having your IT systems working well. Let’s say for example that your servers and systems are just a little bit slower than they could be. This could be because of poor maintenance of servers, out of date hardware, or a slow internet or network infrastructure. It really doesn’t matter what the cause is, what matters is that it slows your staff down a little bit, just by 5 minutes every hour. So over time per staff member, this 5 minutes of waiting time per hour translates into 40 minutes a day, 3 hours 20 minutes per week, 43 hours and 20 minutes per quarter, or 160 hours per year. To put this into perspective, this little 5 minutes waiting per hour turns into a full 20 days of loss productivity per year per staff member. That is basically a whole month a year each staff member spends waiting for your systems to catch up with the tasks they are trying to do. Financially we can look at this in terms of the cost of idle wages. Let’s say for example an average staff member is being paid $25 per hour. In this case, your slow systems would be costing you $83.33 per week, $1,083.33 per quarter or $4,000 per year. If for example, you had 5 employees being slowed down by your systems in this manner, the cost to you would be $416.67 per week, $5,416.67 per quarter and $20,000 per year. Now, $25 per hour for your average employee is an entry-level wage. For many businesses, this is less than the average wage we pay our employees. So what is the cost to your business for example if you were paying your employees an average of $30 per hour? Well, per employee it would be $100 per week, $1,300 per quarter and $4,800 per year. If you had 5 staff depending on your systems, your costs due to downtime associated with slow systems would be $500 per week, $6,500 per quarter or $24,000 per year. It gets quite expensive, doesn’t it? And this doesn’t even consider the impact waiting for your systems to catch up has on the level of frustration of your staff members. This is the real benefit you will get from using a company like Netlogyx to manage your IT services. We will make sure your systems and servers are performing optimally, ensuring your employees operate as close to capacity as we can.
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DaaS-Desktop-As-A-Service
AN EXCITING ANNOUNCEMENT As your trusted IT Advisor, it is our mission to identify opportunities for you to simplify your business and save money with the latest technology. We pride ourselves on matching your IT challenges with the right solutions so you can focus on running your company, and we believe our latest service is something you have to see. INTRODUCING DESKTOPS AS A SERVICE (DAAS) Desktops as a Service (DaaS) is a fully managed virtual desktop in the cloud that empowers you to securely access everything you need to do business from any device, anywhere in the world. Here are the top 5 reasons our customers are switching to virtual desktops with DaaS: • Mobility –Access your virtual desktop from smartphones, tablets and PCs and easily manage BYOD deployments. • Scalability –Scale IT requirements as needed and only pay for what you use. • Security –Protect critical data with standardised security across platforms and devices and secure storage in our world-class data centre. • Support –Simplify IT support with a fully managed service and centralised administration. Updates and changes take minutes instead of days. • Savings –Reduce upfront investment, operating expenses and unexpected costs with predictable monthly user fees. Ready to enjoy the freedom that Desktop as a Service can offer your organisation? Contact us today at 07 55201211 to learn more.
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Cloud Computing And Your Business
WHAT IS CLOUD COMPUTING “The Cloud” is becoming one of those modern new terms (like mouse), that used to be something in nature but now is something new, to do with computers. So what is “the cloud”, why do people keep talking about it, and can your business benefit from it? The cloud is simply a bunch of interconnected servers, computers and infrastructures which are available to be used over a network. (IE. An internet connection) So an example of a cloud service may be a service that enables you to store or backup data somewhere out of your offices. Google Drive and Dropbox are great examples of cloud-based data storage facilities which you may have heard of already. Despite the misnomer, cloud facilities are still earth-based servers, large facilities of safe servers which, due to their interconnectivity enable fast and seamless scaling. Often the servers are interconnected across national borders, which is why the impression of being everywhere globally is relevant. This also helps with ensuring reliability, obviously in the case of natural disaster in one region. WHAT ARE THE ADVANTAGES OF CLOUD COMPUTING So what are the benefits of Cloud Computing and can your business benefit from it? One of the big advantages of cloud computing is that it takes the reliance off PCs for running specific applications. Cloud computing enables both data storage and the running of applications. Therefore PCs and laptops don’t require certain software or applications, these too run in the cloud. What this means for a business is you can access your business-critical data and programs from any computer or device, from anywhere in the world. All the data syncs to the cloud. The software and technology allow all the work to be carried out through a web browser so you don’t need programs installed on the computer or device, this means with the right access credentials, your team can do their work from an internet cafe in Turkey if they have too. Another benefit is reliability. Because many physical servers are all connected, if there are problems with one, others step in and carry the load. A user will never even know of these server issues. WHAT ARE THE DISADVANTAGES OF CLOUD COMPUTING The most immediate disadvantage of moving to a cloud-based business system is your business becomes reliant on an internet connection. If your internet goes down (and let’s face it, Australia’s internet providers aren’t the best in the world) your business stops, or shifts to the nearest cafe with wifi. Another risk is security. Ultimately with cloud computing, you are giving your data to someone else for safekeeping. Some services are more secure than others. If you would like to know more about cloud computing and whether it is appropriate for your business, please call us on (07) 5520 1211. We’d love to chat with you about how your business may be able to benefit from cloud-based services.
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