Why Not The Big Telcos Like
Telstra And Optus?
Better Customer Support
We have all been on the phone to a big telco speaking to someone on the other side of the world that doesn’t understand our vocabulary well, our culture and their own systems and processes. At Netlogyx you will be speaking to a local Australian specialist who knows how to get answers fast.
Faster Problem Solving
When dealing with NBN we have a direct connection to their tech support. You are not going through a telco who has layers of support before they speak directly to the NBN. We go straight to the source and our answers come much faster.
The big telcos love putting caps on everything. This is where they make their money. On the extras. Not with Netlogyx, we give you unlimited data so there are no nasty surprises.
Business Grade Connection
This one is complex to explain, but in short we have less people using our connections to the NBN so our typical speeds for out clients are generally faster. The NBN is like a series of highways. Each Telco has its own series of highways and those highways can only handle X amount of traffic before they slow down. Our highways just have less traffic so our speeds are faster.
We Help Businesses Who Don’t Have NBN
For businesses that can’t get the NBN or a high speed internet connect we will help you find a solution that works until it arrives. There are other solutions on the market which can help you including wireless solutions you may not know about.
We will do the research, the troubleshooting and provide you with a path forward.
Fast Internet Is Critical For Cloud Computing
If you want to use cloud computing and your business is on an ADSL connection you will struggle. You need a high speed internet connection to take advantage of the benefits of cloud computing. Your cloud computing journey starts with a high speed business grade internet connection.
5 BENEFITS OF CLOUD COMPUTING
FOR SMALL BUSINESSES
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Why Can’t I host my email on my servers?
If you are hosting your emails on a shared server it is probably on a server with other websites, then you are at risk of:
- getting your emails sent to your clients junk email folder
- Have your emails bounce back
- Getting your email domain marked as a spam account
Email is the #1 way businesses communicate and if any of these things happen to you it is bad for business.
The problem with small servers or shared mail servers.
Many new clients complain that their email is going to junk mail instead of the inbox. The reason for this is the way many servers are structured on shared servers. The is one shared IP address for everyone on the server and if somebody gets infected and starts spamming the IP address gets blocked and everyone’s emails on the server gets sent to junk mail.
If your emails are going to junk mail, then your business will grind to a halt and you will miss many opportunities to win new clients are support your existing clients.
Using Office 365 gets around this issue. The servers are secured by Microsoft and if there is an issue, they fix it quickly. Microsoft offers small businesses the exact same service as Fortune 500 companies.
Is my data secure with Office 365?
Your data is backed up secure and everywhere.
Office 365 comes with OneDrive. OneDrive is a storage in the cloud. This means that all your files are backed up on Microsoft’s network and can also be synced to your desktop, laptop, iPad and mobile phone.
You files can be everywhere you go so working remotely is easy and convenient and you never have to worry about losing your files again.
You can also share your files with your colleagues and clients with a few clicks of a button. These files will be backed up, secured and always kept in sync as all the editing can be complete online.
Why Choose Office 365 Over Google Apps?
Compatibility with Office applications is better with Office 365