Support

Remote Desktops

Access Your Office Computer Files And Applications On
Any Device, From Anywhere In The World

Netlogyx provides businesses with a secure, fast and cost effective Remote Desktop Solution using the latest Remote Desktop Protocol technology.

This allows you and your employees to open up your laptop anywhere in the World and work just like you were sitting at your office computer.

Support

Remote IT Support

Is there a project deadline looming that needs be completed by the morning?

Maybe an important team member can’t make it to the office because of a sick child or car problems?

Or maybe you feel like working from your holiday home or a nice café today…

Our Remote Desktop Solution now means that just because you or your staff can’t get into the office, your business doesn’t have to grind to a halt. Simply log-into your office network from your linked device and your business keeps moving forward.

All your files, programs, applications and network resources are there, so when you or your staff can’t make it to the office there is no loss in productivity.

Support

Highest Security Standards

With previous remote workstation solutions security has been a big issue. The last thing you want is someone gaining access to all your company files and computer networks. Netlogyx Remote Desktop Solutions utilize cutting edge security and encryption technology to protect your data at all times.

Support

Easy To Use

Once our technicians have set up your Remote Desktop configuration, using the system is fast and simple. Simply follow our login procedures and you’re away, no IT specialist support or training needed.

Support

Remote IT Support

Now any problems on your company’s computer networks can be resolved quickly and easily by an IT specialist located anywhere in the World.

For larger companies this reduces the need for multiple onsite IT departments as they can easily log into computers in multiple offices across the city or the World, and fix any issues from one centralized location.

For smaller companies, this reduces IT call out, support and repair costs. When support is needed you simply provide your IT expert access to the problem network and they can fix the problem from their location anywhere in the World.

5 BENEFITS OF CLOUD COMPUTING
FOR SMALL BUSINESSES

DOWNLOAD YOUR FREE EBOOK NOW!

    quote

    Jeff Roberts

    Highly skilled staff. Always helpful

    Jeff Roberts
    2 months ago

    Matt Gullotta

    Neil and the Netlogyx team have been absolutely amazing to work with! They’re fast, friendly, and always able to answer any questions we might have.

    The best part about their service is that they can identify a problem, fix it, and notify us that the problem is fixed before we even know anything is wrong! If there is ever a problem, they’re able to fix it in a matter of minutes.

    Through their dedication and hard-work, they have helped our medical business run much smoother and more effectively. It is always nice to know they are there if we ever need it.

    I would recommend Netlogyx to anyone in any type of workspace. You won’t find anyone better for service quality and efficiency!

    Well done to Neil and the team on creating such a great brand at Netlogyx!

    Matt Gullotta
    a year ago

    William Crawford

    Netlogyx are an excellent company. I have had my email services with them for 2 years now – Crawford Migration and I have known the team at Netlogyx for 4 years now. They are extremely trustworthy, efficient and knowledgeable. I have no hestitation to recommend Netlogyx for your IT needs. William Crawford, Crawford Migration

    William Crawford
    2 years ago

    Alister Cran

    Excellent service. I know Glen both on a professional and personal leveal and would not recommend any one else!

    Alister Cran
    4 years ago

    Alex Kyriakides

    I always go to them for my IT and software security needs. Glen and the entire Netlogyx team are incredibly knowledgeable and extremely helpful. Highly recommended!

    Alex Kyriakides
    4 years ago

    Ryu Noai

    Neil from Netlogyx is a great guy and has been in the industry for many years and still has his fingers on the pulse. The systems he uses are amazing and tracks every event which excellent for transparency and reporting.

    Ryu Noai
    4 years ago

    Robyn Szabo

    With so many IT professionals out there, it’s just so strange to know so many people who swear by Glen. I’ve got him on speed dial…… just ready for that fateful day when I need him.

    Robyn Szabo
    4 years ago

    David Nilon

    After 3 days of utter frustration with Microsoft technical support not resolving issues with Outlook, Neil fixed the problem in 5 minutes. I would highly recommend the Netlogyx service. They are lifesavers.

    David Nilon
    5 years ago

    Tanya

    I just had Neil [from Netlogyx] in here talking about all the IT works etc and took him over to the site to show what we have in stall. He is fantastic – thank you for putting him through to me.

    Tanya
    Solicitor, Gold Coast Community Legal Centre & Advice Bureau Inc.

    Telephone Company One

    Telephone Company One has over the last 12 years done a lot of Data Cabling, Adsl fault finding on sites where Neil and his team have at NetLogyx have been installing Data Networks, Replacing servers, removing Viruses etc. All their Technicians are highly trained IT specialists. We highly recommend them!

    Telephone Company One

    Andrew Scott

    Dear Neil, Thanks indeed for your’ and your Teams assistance with the acquisition of our new Terminal Server and technical specifications on same, along with recommendations toward Office 365 and other cloud based and in house based software applications, you made the decision seem easy, in talking us through the IT maze. Thanks indeed. Additionally, we are appreciative of the speed in which your Team provides support and advice to the GCD Group, good old fashioned communication goes along way.

    Andrew Scott
    GCDex

    Darren

    I have known Neil Frick and his team for over 10 years in business. Neil and his knowledgable, friendly and helpful staff have provided total IT&T solutions for my businesses. They have always been able to ensure that our systems (and security of them) are designed and protected using the best outcome for my business, staff and clients. Neil is well regarded amongst his business community, for his dedication to meeting and exceeding the need of his clients.

    Darren
    CEO, 2 Study Pty Ltd

    Matthew

    We have been using Netlogyx now for over 10 years and have recommended themto other companies we deal with as we have been very happy with the service and pricing we have received to date. Netlogyx service is personalised and instant. We can always call and get an answer no matter the day or time. We use Netlogyx as a one stop shop for all our IT needs from Networking to PC purchasing we don’t feel the need to go elsewhere. GMG Stone would recommend Netlogyx to anyone looking for an IT solution for both business or Home.

    Matthew
    GMG Stone

    Dean Kenway

    I can testify to the wealth of knowledge and great customer support Neil and his team provide there at Netlogyx. They have repaired, upgraded and supplied us with several of our computers with excellent support and turnaround times each and every time. They are good people to know when a crisis such as a virus or similar strikes!

    Dean Kenway
    5 years ago , Owner, Kenway Group

    Rob

    Netlogyx has been supporting our time critical operation for more than 10 yearsand they always keep their promise to sort through any issues both promptly and with a friendly attitude! If you require an ICT company with these attributes and highly qualified staff, then I would suggest contacting Netlogyx.

    Rob
    Managing Director, Phosyn Analytical

    Brendon Fouhy

    For more than a decade, I have relied on Neil Frick & his team of IT experts from Netlogyx, for all my computer repairs, upgrades and IT advice. I have always found Neil and his team very helpful and friendly when it comes to computer issues. Their knowledge and experience is second to none and if they can’t fix the problem, it probably can’t be fixed. They not only repair computers but supply hardware configured appropriately for us. They have certainly taken the SH out of my IT.

    Brendon Fouhy
    Director, Tilers Express

    Steven John

    We have been using Netlogyx now for many years and have found them to be honest and reliable with their advice and service. Netlogyx monitor and maintain our company server and network of laptops and printers and are always available should we need any advice or help. They are up with all the latest technology and are proactive in keeping ahead of the ever growing virus threats. We would have no hesitation in recommending them.

    Steven John
    Warehouse & Logistics Manager Pty Ltd

    Warren Winter

    For more than a decade, I have relied on Neil Frick & his team of IT experts from Netlogyx, for all my computer repairs, upgrades and IT advice. I have always found Neil and his team very helpful and friendly when it comes to computer issues. Their knowledge and experience is second to none and if they can’t fix the problem, it probably can’t be fixed. They not only repair computers but supply hardware configured appropriately for us. They have certainly taken the SH out of my IT.

    Warren Winter
    Franchisee / Owner, MBE Robina & MBE Pacific Fair

    GOT ANY QUESTIONS?

    Speak to a Consultant

      FAQ’S

      Why Can’t I host my email on my servers?

      If you are hosting your emails on a shared server it is probably on a server with other  websites, then you are at risk of:

      1. getting your emails sent to your clients junk email folder
      2. Have your emails bounce back
      3. Getting your email domain marked as a spam account

      Email is the #1 way businesses communicate and if any of these things happen to you it is bad for business.

      The problem with small servers or shared mail servers.

      Many new clients complain that their email is going to junk mail instead of the inbox. The reason for this is the way many servers are structured on shared servers. The is one shared IP address for everyone on the server and if somebody gets infected and starts spamming the IP address gets blocked and everyone’s emails on the server gets sent to junk mail.

      If your emails are going to junk mail, then your business will grind to a halt and you will miss many opportunities to win new clients are support your existing clients.

      Using Office 365 gets around this issue. The servers are secured by Microsoft and if there is an issue, they fix it quickly. Microsoft offers small businesses the exact same service as Fortune 500 companies.

      Is my data secure with Office 365?

      Your data is backed up secure and everywhere.

      Office 365 comes with OneDrive. OneDrive is a storage in the cloud. This means that all your files are backed up on Microsoft’s network and can also be synced to your desktop, laptop, iPad and mobile phone.

      You files can be everywhere you go so working remotely is easy and convenient and you never have to worry about losing your files again.

      You can also share your files with your colleagues and clients with a few clicks of a button. These files will be backed up, secured and always kept in sync as all the editing can be complete online.

      Why Choose Office 365 Over Google Apps?

      Compatibility with Office applications is better with Office 365

      Call Us Today

      If you would like some more information on how this can work for your business or would like one of our specialist to provide a custom quote for setting up your remote Desktop Solution, call us now on (07) 5520 1211 and we will give you the answers you need to make an informed decision.