The Costs Of Not Having Remote Server Maintenance
Considering the costs involved when systems and networks are failing, it is really quite alarming how many business owners don’t have appropriate and relevant IT solutions for their businesses. It’s crazy really, as your business’s technology can be one of the biggest investments you make in your business. We all like to protect our investments, so protecting your technology investments shouldn’t be any different! As the old saying goes, “prevention is better than a cure”. The remote server maintenance services offered by Netlogyx are a really smart choice when it comes to protecting your technology investments. With all the other demands of your business, it is simply impossible for you to be aware of all the vulnerable points in your system that arise as your servers infrastructure grows to meet your expanding business’s needs. And, despite thinking (as many of us do think) that it will never happen to you, do you really need the expense or chaos if your servers did fail? For many businesses, a server “crashing” will send them into a crazy tailspin resulting in potential loss of data, productivity coming to a halt, loss of customers (in some cases permanently), and of course loss of income. The “clean-up” can be equally frustrating and costly, to say the least. Netlogyx is all about providing complete IT solutions so you can focus on the things that really matter to you. With experienced engineers monitoring your servers and network’s 24/7, in many cases problems and vulnerabilities which arise are resolved before you even knew they existed. By calling our team today on 07 5520 1211, you can discuss your business’s requirements and find a tailored solution for you. We won’t try and sell you a service you don’t need – our job is to ensure your business and its servers, networks and workstations are running at optimal capacity.
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When Business Servers Are Maintained Effectively
A server crashing may seem like a “worst-case scenario” and some might think IT businesses use this situation as a “scare tactic” to make a sale. So rather than looking at the worst-case system scenario for your business, let’s take a moment to look at another angle – the benefits of effective maintenance. Let’s say your computers are all connected and communicating as you set them up. In reality though, while they are connected and communicating the way you “want” them to, without ongoing and professional oversight it is unlikely they are operating at their full capacity? Without effective and preventative IT solutions in place, chances are there’s loads of room for improvement! Here at Netlogyx our remote monitoring ensures your servers are not only “up”, but running at peak performance when you need them to. You might be wondering how it is that we are able to do this? It’s simple: our systems will notify us of any potential problems, and we are able to take corrective actions well before an issue arises. In a previous blog of ours, we explored the potential costs involved when you have poorly managed systems. One of these costs was the money you lose paying staff for “wasted time” – any time lost waiting for a slow server (even if you don’t realize you’re waiting!) is wasted time. It’s important to remember that well-maintained servers mean your staff can focus on tasks that are important without hassles like waiting for a network to “catch-up”. So, when you look at the real costs involved when your servers and networks aren’t properly monitored and maintained – it becomes blatantly obvious that a smart investment is having the dedicated team of experts at Netlogyx monitor these systems and keep these systems up to date. Give us a call on 07 5520 1211 today to make your first step in protecting your business and its technology.
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The Value Of Server Maintenance On The Gold Coast
In order to really understand the value of the services offered here at Netlogyx, you need to know how a server works and why it’s so important to protect it. A server is the running of an application (software) – this server is capable of accepting requests from other computers (clients) and responding accordingly. A common misconception is that you need a “special something”, when in reality servers can, and do, run on any computer – usually on nominated computers, often referred to as “the server”. More often than not a computer provides more than one service and will have several servers running. Simply put, servers are just computer programs running to serve the requests of its clients – they usually provide these essential services across a network for private users within the organization. Not only does your server perform some tasks on behalf of its clients, but it also assists its clients with sharing data, information, and any hardware or software resources. Now think about the programs, data and hardware your server relies on. From there think of the potential disaster that would follow if your server failed to do what it’s supposed to do! The cost of setting up a reliable remote monitoring service like the services offered by Netlogyx is a fraction of the loss in the event of such a disaster. To get a better understanding of your servers and how we not only improve their performance but also prevent them from “failing”, you need to speak with one of the highly trained staff at Netlogyx today – it’s as easy as picking up your phone and dialing 07 5520 1211! In a matter of seconds, you will be speaking with an expert who will help identify what type of package is best suited to you and your technology.
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Computer Repairs And Service For Every Gold Coast Business
Every business is a little bit different. Different size, different industries, different needs for IT servers and workstations. And every business has different levels of computer and IT knowledge and sophistication. We realise this. We also realise that it does not really matter where you fit with all these differences in your business, at some point you are likely to need professional and effective computer repairs support. As such, at Netlogyx we have a number of different options for computer and server repairs. We have summarised these below: ADHOC REPAIRS We can repair computers, servers and networks on an Adhoc basis. Often these types of repairs are emergency or unexpected breakdown repairs, so we understand the urgency and try and turn around such repairs as fast as possible. Where possible we will implement repairs online over a secure connection. If this will not work, we can make repairs onsite or in our workshop. The main features of this service include: • Fast response times for business • Parts held locally • Rental systems available • Log system fault via website • Phone and speak to a local Australian engineer • Remote login and repair via the internet available COMPUTER AND SERVER MONITORING SERVICES Many of our business clients engage us to monitor their servers and workstations. This service enables us to often flag and fix situations before they become problems. Monitoring gives us the opportunity to take preventative maintenance repairs, which means minimum downtime. The features of our monitoring services include: • All services in the Adhoc Repairs section above; plus • We can tell when your HD is failing and take action • We can tell if backups are working, and take action if they are not • We can tell if your anti-virus is doing its job, and take action if it is not BUSINESSES ON MAINTENANCE AGREEMENTS Many of our clients now engage with us with a regular maintenance agreement. The benefit of such an agreement is: • You get all the benefits of our computer and server monitoring services; plus • Your receive special rates, making everything more cost-effective for you; plus • You have telephone support available • You enjoy faster response times from our team It doesn’t matter the size or features of your business, we can support you with our professional IT and computer repair services on the Gold Coast. Please give us a call today to discuss how we can best support you.
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How Fast Is Your Business’s Internet Solution?
Without a doubt, one of the biggest frustrations for a business’s staff members (where the business requires internet) is a slow internet connection. Not only is it frustrating for staff, but it is costly to your business. The more time your staff spend waiting for your internet connection to tick over, the less they get done. We always find it interesting with new clients, to put a price on the time lost to insufficient internet speeds. Our previous blog post covered this topic, this article though looks at some of the benefits of high-speed internet solutions. One of the things you must consider is whether you are, or intend using cloud servers for anything in your business. If you use a cloud server or intend on using one in the future, high-speed internet is a must. Cloud-based services require internet for your data to be loaded and accessed by your systems and staff. As such, having a slow internet connection will compromise staff effectiveness considerably. Lack of stable internet connection will potentially bring your business to a halt as if the internet goes down, so does access to your data and systems. Also, consider today that more and more businesses are using data networks to run their phone systems. With a high-speed upload of data, you can run your entire phone network on the same internet solution as your data, meaning you do not need a separate phone system or phone lines. You should speak to us at Netlogyx if this interests you as we have a very simple and effective phone solution for businesses, run 100% on data services. This saves significant costs for our clients who use the system. Obviously, though these clients do have the internet infrastructure to support it. When discussing internet speeds with clients and prospects, the feedback is very consistent. Typically the same two challenges continue to surface. One, that the ADSL line they have been connected too is too slow. The main reason for this is that these lines tend to be too crowded. The other challenge is that high-speed fibre optic cabling is prohibitively expensive. Most businesses just cannot afford this option. This is why at Netlogyx, we offer our clients a fixed wireless ethernet solution. The real benefits of this style of the solution include: • All the speed and reliability you need for your business • The flexibility to scale with your business • The ability to connect to multiple locations easily • Delivery of a wide range of business applications including the cloud • Disaster recovery for your primary network If your business is losing productivity due to slow or unstable internet, call us for a chat. I am sure you will find we can make your business run a little bit smoother every day.
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The Real Cost Of Poorly Supported IT
One of the matters we often discuss with prospective clients are our costs. As a prospective client, you will want to know the value you are getting from our services, for the costs you pay us for providing these services. To get a proper understanding of the value of our services, you need to look at the costs associated with not having your IT systems working well. Let’s say for example that your servers and systems are just a little bit slower than they could be. This could be because of poor maintenance of servers, out of date hardware, or a slow internet or network infrastructure. It really doesn’t matter what the cause is, what matters is that it slows your staff down a little bit, just by 5 minutes every hour. So over time per staff member, this 5 minutes of waiting time per hour translates into 40 minutes a day, 3 hours 20 minutes per week, 43 hours and 20 minutes per quarter, or 160 hours per year. To put this into perspective, this little 5 minutes waiting per hour turns into a full 20 days of loss productivity per year per staff member. That is basically a whole month a year each staff member spends waiting for your systems to catch up with the tasks they are trying to do. Financially we can look at this in terms of the cost of idle wages. Let’s say for example an average staff member is being paid $25 per hour. In this case, your slow systems would be costing you $83.33 per week, $1,083.33 per quarter or $4,000 per year. If for example, you had 5 employees being slowed down by your systems in this manner, the cost to you would be $416.67 per week, $5,416.67 per quarter and $20,000 per year. Now, $25 per hour for your average employee is an entry-level wage. For many businesses, this is less than the average wage we pay our employees. So what is the cost to your business for example if you were paying your employees an average of $30 per hour? Well, per employee it would be $100 per week, $1,300 per quarter and $4,800 per year. If you had 5 staff depending on your systems, your costs due to downtime associated with slow systems would be $500 per week, $6,500 per quarter or $24,000 per year. It gets quite expensive, doesn’t it? And this doesn’t even consider the impact waiting for your systems to catch up has on the level of frustration of your staff members. This is the real benefit you will get from using a company like Netlogyx to manage your IT services. We will make sure your systems and servers are performing optimally, ensuring your employees operate as close to capacity as we can.
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DaaS-Desktop-As-A-Service
AN EXCITING ANNOUNCEMENT As your trusted IT Advisor, it is our mission to identify opportunities for you to simplify your business and save money with the latest technology. We pride ourselves on matching your IT challenges with the right solutions so you can focus on running your company, and we believe our latest service is something you have to see. INTRODUCING DESKTOPS AS A SERVICE (DAAS) Desktops as a Service (DaaS) is a fully managed virtual desktop in the cloud that empowers you to securely access everything you need to do business from any device, anywhere in the world. Here are the top 5 reasons our customers are switching to virtual desktops with DaaS: • Mobility –Access your virtual desktop from smartphones, tablets and PCs and easily manage BYOD deployments. • Scalability –Scale IT requirements as needed and only pay for what you use. • Security –Protect critical data with standardised security across platforms and devices and secure storage in our world-class data centre. • Support –Simplify IT support with a fully managed service and centralised administration. Updates and changes take minutes instead of days. • Savings –Reduce upfront investment, operating expenses and unexpected costs with predictable monthly user fees. Ready to enjoy the freedom that Desktop as a Service can offer your organisation? Contact us today at 07 55201211 to learn more.
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Cloud Computing And Your Business
WHAT IS CLOUD COMPUTING “The Cloud” is becoming one of those modern new terms (like mouse), that used to be something in nature but now is something new, to do with computers. So what is “the cloud”, why do people keep talking about it, and can your business benefit from it? The cloud is simply a bunch of interconnected servers, computers and infrastructures which are available to be used over a network. (IE. An internet connection) So an example of a cloud service may be a service that enables you to store or backup data somewhere out of your offices. Google Drive and Dropbox are great examples of cloud-based data storage facilities which you may have heard of already. Despite the misnomer, cloud facilities are still earth-based servers, large facilities of safe servers which, due to their interconnectivity enable fast and seamless scaling. Often the servers are interconnected across national borders, which is why the impression of being everywhere globally is relevant. This also helps with ensuring reliability, obviously in the case of natural disaster in one region. WHAT ARE THE ADVANTAGES OF CLOUD COMPUTING So what are the benefits of Cloud Computing and can your business benefit from it? One of the big advantages of cloud computing is that it takes the reliance off PCs for running specific applications. Cloud computing enables both data storage and the running of applications. Therefore PCs and laptops don’t require certain software or applications, these too run in the cloud. What this means for a business is you can access your business-critical data and programs from any computer or device, from anywhere in the world. All the data syncs to the cloud. The software and technology allow all the work to be carried out through a web browser so you don’t need programs installed on the computer or device, this means with the right access credentials, your team can do their work from an internet cafe in Turkey if they have too. Another benefit is reliability. Because many physical servers are all connected, if there are problems with one, others step in and carry the load. A user will never even know of these server issues. WHAT ARE THE DISADVANTAGES OF CLOUD COMPUTING The most immediate disadvantage of moving to a cloud-based business system is your business becomes reliant on an internet connection. If your internet goes down (and let’s face it, Australia’s internet providers aren’t the best in the world) your business stops, or shifts to the nearest cafe with wifi. Another risk is security. Ultimately with cloud computing, you are giving your data to someone else for safekeeping. Some services are more secure than others. If you would like to know more about cloud computing and whether it is appropriate for your business, please call us on (07) 5520 1211. We’d love to chat with you about how your business may be able to benefit from cloud-based services.
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