Why Is Backing Up Your Data So Important?
Keeping duplicate copies of your most important information saved and stored in a remote location is a safeguard in case anything goes badly wrong with your computer. Backing up files actually doesn’t take up a lot of time and in the event, something does go wrong it will save you a lot of headaches down the track… e.g. Computer crashes – Never a good time to have a computer crash and the likelihood you will lose data is high. Computer virus – malicious viruses can corrupt files and disable your computer system. Your hard drive fails – hard drives have a limited lifespan and can fail suddenly and without warning. When this occurs, there is the risk of losing months or even years of irreplaceable files and if it happens close to a deadline the timing can be a total nightmare! Physical computer damage – Files of laptop users are at a higher risk. While laptops have the advantage of being light and portable it comes at the price of reduced durability. Laptops are quite sensitive and are easily damaged when dropped or if food/drinks get spilt on them. Theft – computers are an easy target for thieves and cannot always be kept secure whilst traveling. It’s quite simple, if you value what’s on your computer the smart thing to do is take steps to protect your information. You can always re-do work but precious files like family and travel photos are irreplaceable. Most users regularly back up their files to their computer hard drive, but in the event of a total computer breakdown, this will not protect your information and files. The best option is to save the data to a separate location like an external hard drive or a large-capacity pen drive to best protect your files. Keep in mind this method is only as secure as the device you’re backing up to. When saving your files on physical devices, the backup device needs to be kept in a different location than your computer and is also at risk of damage or loss. It’s important to copy your files often to ensure backups are up to date and all recent work is protected. Despite your best intentions, you may forget to copy your files as often as you should, leaving a large amount of recent work unprotected. Another safe and effective method of securing files is an online backup. Files stored online are safe from damage your computer, and if something goes wrong with your machine you will still have remote access to your information from any computer with internet access. This means files can be quickly and easily restored to your computer from a secure online server. For more information on how to keep your data safe contact Netlogyx at 07 5520 1211
Read MoreUtilising IT Systems To Maximize Your Business Productivity
Businesses need productive and engaged employees working on executing tasks that achieve the goals aligned with the organization’s strategic objectives. And, if execution is the key to running a successful business—How do you increase your business productivity to achieve your strategic goals? ? WHAT ARE THE BENEFITS OF USING BUSINESS PRODUCTIVITY SOFTWARE: Incorporating the use of technology to maximize your business productivity allows you to create a platform to achieve true business success. Business productivity software gives organizations the tools to overcome many of the challenges executing their business strategy every day. Increasing the productivity of the business involves changes like automation of various processes which allow for faster communication and more efficient time management. CONNECT VIRTUAL TEAMS WITHIN THE COMPANY. The creation of employee portals and team sites aid staff to work productively across the organization, despite their location or team. It opens up the lines of communication making it simple for employees to reach out to others on similar projects or seek information from others within the company. MOTIVATE YOUR EMPLOYEES WITH TECHNOLOGY. Using information gathered from online performance evaluation, managers can review and compare current skills with the skills needed for advancement or other opportunities that present themselves within the company. It can also help uncover employees strengths and help to find them in a position within the company that utilisies those strengths to the best of their ability. If you uncover factors decreasing better performance, the company needs to review the reasons why it is happening and eliminate the issue through the use of additional training or increasing staff. KEEP TRACK OF BUSINESS PRODUCTIVITY AND EMPLOYEE PROGRESS ON GOALS. Online business productivity software solutions enable managers to track progress easily throughout every phase of project completion and be on top of any issues that may arise promptly offering reinforcement and coaching to keep performance and deadlines on track. This will achieve greater business productivity because your organization is staffed with a workforce is continually being educated and expanding their skill set. When your staff are happy and feel a sense of pride in their job, they will work harder for you. Encourage your staff by rewarding them for their successes, using both monetary and non-monetary incentives. REVIEW PERFORMANCE Today’s technology gives us advanced reporting and business analysis capabilities that give you a more in-depth understanding of your businesses performance, your customers profile and preferences and any relevant market trends. You can use that information to develop or redesign your strategy to keep your results on track.
Read MoreOffice 365 For Business – Gold Coast IT Solutions
OUTLOOK The email service, task management, calendar application, and contacts manager included with business Office 365 subscriptions are under the Outlook branch of the web brand. It includes Outlook Mail, Outlook Calendar, Outlook People, and Outlook Tasks. Microsoft also introduced an email feature called Clutter with Office 365. Clutter memorises user’s preferences regarding relevance and importance of their emails. It analyses the user’s pattern of behaviour about email subjects, if user keeps ignoring emails from a certain sender or subject, Clutter files those emails to a folder with the same name in Outlook. HOSTED SERVICES The business plans for Office 365 offer access to cloud-hosted versions of Office’s server platforms on a software as a service basis, which include Exchange, Skype for Business, SharePoint, and the browser-based Office Web Apps suite. The SharePoint’s OneDrive for Business program provides each user with 15 GB of online storage. OFFICE APPLICATIONS Some plans for Office 365 do also include access to current versions of the Office desktop applications for both Windows and OS X for the duration of their subscription. For Office 2016 on Windows, it is installed using a “click-to-run” system which allows users to begin using the applications almost immediately while files are streamed in the background. All updates to the software are installed automatically, this includes both security updates and major new versions of Office. If an Office 365 subscription lapses, the applications become read-only and the editing functionality is disabled. Full functionality is restored when the new subscription is purchased and activated. COLLABORATION TOOLS Office 365 includes several productivity applications that are designed to cover collaboration needs at the organizational, departmental and team levels. Currently, the list of collaboration tools includes OneDrive for Business, SharePoint Online, Microsoft Teams, Yammer, Skype, Outlook Online and Delve boards. There are several approaches to defining the role of Office 365 collaboration tools in an organization. The main considerations that influence the choice of a certain tool depend on communication needs, team size, project specifics, and keeping in mind the employees’ personal preferences. Depending on what you need to do, each collaboration tool suits a work situation. SharePoint Online is often used as a platform for corporate intranets and portals, much the same way as SharePoint On-Premises does. At the same time, SharePoint Online comes not only with team sites but also with communication sites and hub sites. Microsoft Teams allow collaboration channels for public and private communication, as well as voice and video conferences. Outlook Online hosts email-based collaboration. Yammer is used for communication with business users outside of the organization and enables forum style team communication. Skype for Business supports instant messaging, VoIP, audio, video and web conferencing. As for Delve boards, they allow creating boards to group together and share related documents. Additionally, there are Office 365 Groups that represent rather a technological capability within the suite than a tool apart. Office 365 Groups allow creating separate collaboration spaces in other Office 365 tools. An Office 365 Group can be organized in Outlook, SharePoint Online, Yammer, Microsoft Teams and other collaboration tools to diversify the native collaboration capabilities of these applications. For example, if a team collaborates in a Group in Yammer, its members automatically get a team calendar, a shared Outlook inbox, a SharePoint library, a SharePoint team site, a shared OneNote notebook and Planner. UPDATES The Office 365 platform have implemented a rolling release model; updates to the online aspects of the service are provided once every quarter.
Read MoreHow To Grow Your Business Using Big Data And Analytics
Data, particularly big data is a big thing in business circles. It will help your business make smarter decisions based off solid evidence. What data is relevant to your business Choosing a source and type of data to use can be overwhelming for many business owners. The first thing is to work out what insights your business needs and asking the right questions. Do you want to improve your customer service or get feedback on a new product? Do you have a clear understanding of how your customer interacts on your website? The next step is to decide how you want to collect this data. Where will you source your data from? You may not think your small business generates much data but you would be surprised! Have a think about your business activities, common places to source your data are in-store sales figures, your social media platforms, newsletter subscriptions and traffic to your website. These figures will give you a benchmark and put you in a position to do something with the results. This is when we bring in the analytics software and tools to assist you with interpreting your customers’ decisions and movements. Big data tools If your customers are interacting with your product or service via your website you want to understand their movements. Google Analytics is a free tool that will give you data on a range of things from website performance to user behaviors. CRM tools are a great way to track, generate and manage your incoming leads effectively. Majority of social media platforms have inbuilt data analytics capabilities so you can easily track how your social media activities are performing. You will also need a safe place to store this data. Dedicated cloud and hosting services will not only store it securely, but they can also analyze multiple data sources simultaneously. Usually, this is done via a customisable dashboard using simple graphs and charts. This could help you determine the pricing of your inventory, identify new customers and even pinpoint what content your audience takes notice of. The insights you get from big data can help you make smarter decisions that will ultimately grow your small business.
Read MoreWhat Is The Real Cost Of An Ineffective IT System?
Here in Australia, IT issues cost business roughly $3,456 every year for each employee. So if you are a small business with 10 employees, that’s $34,560 annually in lost productivity. Servers that randomly disconnect; software updates that take your computer hostage and demand money for its release; files that cant open on the out of date XP OS you’re using… Its time to upgrade your IT system. Ineffective IT Systems create stress for your employees who become frustrated with fighting against the computer to complete their work. Managing the systems that run your business is a big (and time-consuming task) and it only gets more involved as your business grows. HERE ARE 10 SIGNS YOU NEED TO BE CONCERNED ABOUT YOUR CURRENT IT: YOUR SYSTEMS AREN’T IN LINE WITH THE BUSINESS NEEDS. Constantly trying out new technologies is not always the best plan of attack. If what you are currently using works, then stick with it. Provided it’s flexible enough to adapt to your growing needs, there is no cause for concern. If you are worried about the current technology or technologies you are using are preventing you from growing your business, then it’s time to change your strategy. COMPLAINTS FROM CLIENTS. Receiving multiple complaints is something you can’t ignore. It could be because your data is not being handled correctly, is not being forwarded onto the right departments or your reporting systems aren’t efficient. Or, the technologies that run your business are no longer supporting the demands of your customers. Either way, these problems can be prevented if you invest in the right technology and have the right systems in place to handle the demands. YOU ARE UP AGAINST UNEXPECTED IT EXPENSES. Inadequate IT planning results in poor understanding of your businesses requirements which results in wrong tech investments and lack of foresight and forward planning. Although unplanned IT-related expenses are not totally avoidable, they can be considerably minimised if IT costs are accurately estimated and effectively managed. For this, you need the high-level knowledge of IT experts. DATA IS LOST. 99% of data loss is directly related to the way you save, share, and handle your data. Do you have a system that encrypts your data before it is sent to a backup storage? Do you have adequate spam, anti-virus, and malware protection? Are you controlling user access to data? If you are losing data, chances are you don’t have correct safety measures in place, or they are failing. SLOW IT SUPPORT. Your IT staff need to be fast and responsive in attending to your IT issues to avoid problems falling through the cracks. LOSS OF PRODUCTIVITY. Poor productivity in the workplace is often a result of poor/slow computer systems, it could be your slow Internet connectivity, applications constantly crashing, outdated systems or a combination of IT-related issues that chew up employees time and ultimately cost YOU money. If these issues remain unresolved, it can affect your business growth and you may lose your high-performers. THERE’S NO PLAN IN PLACE FOR GROWTH. Your IT supports your business goals and your growth. If your IT strategy is not adequate or not aligned with your goals, you are just wasting your money. THERE’S NO SAFETY NET, DISASTER RECOVERY OR BACKUP STRATEGY SHOULD DISASTER STRIKE. Do not underestimate the need for every business to prepare for worst-case scenarios. Being a small business is no excuse not to have a plan in place as anyone, anywhere could be a target. Your disaster recovery plan should be created and implemented by experts with a thorough understanding of your business operations – consider all the possible aspects that could go wrong and identify all the viable solutions to the problems being considered. YOUR IT TEAM ISN’T IN TOUCH WITH THE LATEST TECHNOLOGY AND SYSTEMS. Hiring an IT team is only one element. Unless you are on top of training with key vendors and have a system to keep track of new innovations and how to use them, you could be missing important developments that could improve your business. Similarly, you may also not be aware of new security threats and bugs and how they can be prevented from impacting your business. YOU ARE ALWAYS BRINGING IN IT SUPPORT FOR ISSUES THAT COULD BE PREVENTED WITH MANAGED IT. Your IT support might be mostly centered on ad hoc issue resolution, instead of preventive maintenance. So, by the time a problem blows up, you have no other choice but to get outside help to fix the problem. This can be a costly exercise and a mean a blowout for your budget.
Read MoreRemote IT Support
WHAT IS REMOTE SUPPORT? • Remote support is a secure service, which allows representatives to help the client to solve their computer problems remotely. This can be done either by displaying the steps to take through screen sharing or the alternative that involves taking control of desktops to perform tasks remotely. Most times, remote support is used in conjunction with a phone call to provide support. • This allows the technician to diagnose the problem and play with several potential steps to provide a resolution to the issue and verifies the resolution that has been implemented. Remote support is always done via the Internet. This allows the technician to work from their workstation and eliminates the need to move the computer which can be a big hassle for the client. A desktop sharing software is what is used to feed the remote support trouble-shooter with rapid-fire screenshots from the screen of the problematic computer. Also, mouse clicks and keystrokes are captured by the remote support trouble-shooter and sent to the technician which allows them to view what is happening on their client’s computer and work out what action to take to resolve the issue. REMOTE SUPPORT BENEFITS Now that you understand what remote support is let us explain the benefits of the service for your business. • EfficiencyThis is one of remote support’s biggest benefits. This is because it cuts out the time that would have been used on travel to see a client, getting the job done more efficiently. The only downtime involved in remote support is connecting the remote support software online. • Multi-taskingThis is a worthwhile benefit for those who keep asking why to use remote support. It allows the technician to successfully complete several jobs. This allows the technician to have a number of billable hours taken care of in a shorter time period. • After HoursRemote support is perfect for after-hours jobs that may occur. This generally applies to issues such as Windows updates and server errors. It is the perfect solution for situations where clients have an issue but don’t have the time for the technician to work on the problem.
Read MoreHow To Give Your Business A Digital Transformation
The process of digitally transforming your business requires strategies and should be treated more as an ongoing process rather than a one-off overhaul. A well-executed transformation will get you the business rewards and achieve digital excellence. KNOW YOUR GOALS Before you even start to consider putting any changes in place, it is essential for you to evaluate and assess the objective of your business. If you’re a sales team that relies on cloud computing, then your needs are going to be very different to a company with factories to produce. When you know your long term business goals you can identify the key areas where applying digital systems will make your business run more smoothly. HIRE AN EXPERT Utilizing a professional with ensuring your transformation is a smooth one.Sit down and have a chat about your goals so they can work out a plan around your needs. You need someone who can thoroughly asses your business and engage technology that fulfills those business goals and expectations.Every business is different, and their digital needs will alter depending on the sector. What is essential for one company may not be useful for another, which is why you need to continue to implement new technologies. Once you have begun to move over to digital tools and services, you’ll start to see your business is able to run more efficiently, saving you both money, time and resources. By failing to adapt to the changing tech landscape, you are seriously undermining your potential to thrive.
Read MoreBacking Up Your Data
It may not seem like a big deal to you, but you’ve lost important contracts, emails or contact information, your business stops running efficiently, losing your boss time and money. If the thought makes you feel stressed, then it’s time to take action to protect your data and the success of your business. CLOUD-BASED DATA BACKUP At Netlogyx, we can set you up with a Cloud-based data system, which has automatic recovery of anything you think you’ve lost or accidentally delete. This system of protection is an off-site backup, so there’s no risk if something happens to your office. The Netlogyx team also personalise the cloud-based system to your business, so you aren’t just receiving a standard service that doesn’t offer you the correct protection. Having this system in place is just one step of successful data backup, as you also need to ensure you know what you’re doing. Although cloud-based backup is mostly automated, you want to know that if any errors occur you are covered by an IT team that knows what they are doing. And so, Netlogyx is the ideal choice to not only set up your backup system but also maintain your entire IT. IT SERVICES BY NETLOGYX Netlogyx has years of experience in the industry, and are dedicated to delivering the best quality services to each and every client. No matter whether your business is just starting up or you’ve been established for a while already, the Netlogyx team can help! For any enquiries about data backup solutions or other IT services, get in contact with us today.
Read MoreIT Support Murwillumbah – Netlogyx
A day without internet may not seem like a big deal, there’s plenty of businesses out there that go without network connections, right? Wrong. Although there may be businesses pulling it off successfully. if you’re already heavily relying on the internet to operate, it’s going to take its toll to be without it (even just for one day). So, your internet’s gone done and now you’re well aware of the implications this will have on your business. Your first step would be to try and fix it yourself, so off you go to your IT cupboard to start messing with wires, not really knowing what you’re doing. More often than not, this method has no effect. Your next step would be to call your internet provider. After sitting on the phone for hours the response you will most likely receive is that it’s a problem on your own end and that there’s nothing they can do to fix it. After all this, you’ve probably ended up wasting half of your day without getting anything done for your business and without achieving a restored network connection. Little did you know, the best and most efficient way to get your internet up and running again is to seek help from the experts at Netlogyx. With a team of experienced and dedicated experts, the Netlogyx team is your best choice for IT Support in Murwillumbah, as well as the rest of the South-East region. As well as helping you to restore your internet connection, Netlogyx can set you up with the fastest connection there is and will provide on-going support to maintain this when called-upon. This means that you don’t have to panic when your internet goes down, and you don’t have to worry about the damage it’s done to your cashflow.
Read MoreIT Support Gold Coast – Netlogyx.Com.Au
With almost all of your business on a computer system, you can’t afford anything to go wrong. Rather than relying on Google or 3,000-page manuals to get you out of a rut, you need to employ the help of IT experts from Netlogyx Gold Coast. If you’re not sold on the idea of external IT support, you need to get to know the Netlogyx team. At Netlogyx the IT Support is second-to-none, and they are proud of their complete transparency in regards to prices and the services they offer. The team of technological geniuses will bend over backwards to make your life easier, providing recommendations for software installs and hardware to purchase. If the unparalleled service offered by Netlogyx wasn’t enough to sway you, consider the benefits of an entire team of IT specialists, rather than just one internal staff member. This may not seem like a big deal, as a staff member is in easy reach within your office. However, have you ever stopped to consider what would happen if the designated IT person was to suddenly leave the workplace, or even just to go on holiday. If this was to happen, you’d be lost when your computer system runs into trouble. Rather than go with a smaller IT business for technological support on the Gold Coast, you should choose Netlogyx for their combined knowledge and expertise. We understand that when you need help, you need it right away in order to get your business up and running again. However, this is not the priority for IT contractors as they simply don’t have the time or ability to put you and your business first. In order to reduce network inefficiencies, cut issue response times and preserve your business reputation, choose the experts at Netlogyx Gold Coast for everything IT.
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